Credentials for terminal login on ReadyNAS 212 after Management Service is offline

Question

Been trying to restore access to the admin page of my ReadyNAS 212. Not sure what caused the web interface to quit working. I can see the internal drives but not the external drives in Windows file explorer.

I tried an OS reinstall. Now I'm trying to login using terminal after setting the device into tech support mode. Password has been reset after OS install to admin\password but the credentials don't work for terminal.

Credentials work for Raidar.

I've also tried root for the ID and different old netgear passwords seen on this forum. I don't want to reset the firmware unless I absolutely have to as the config files I have backed up are several years old. Any suggestions out there?

Jim

StephenB · Answer

jcalkins&nbsp;wrote:
&nbsp;
I tried an OS reinstall. Now I'm trying to login using terminal after setting the device into tech support mode.&nbsp;
&nbsp;

Why tech support mode?&nbsp; Do you know how to manually assemble the RAID arrays and mount the volume?
&nbsp;
jcalkins&nbsp;wrote:
&nbsp;
I tried an OS reinstall. Now I'm trying to login using terminal after setting the device into tech support mode. Password has been reset after OS install to admin\password but the credentials don't work for terminal.
&nbsp;

You need to use telnet in tech support mode, not ssh.&nbsp; Also, you log in as root, and the password is NOT "password".

jcalkins · Answer

Thank you for the reply.&nbsp;&nbsp;So I need to use telnet, not terminal? Does telnet use SSH by default?&nbsp;Tech support mode was the only way I could get a login prompt for command line login. I've never manually assembled the RAIDS and mounted them.&nbsp;&nbsp;When I put the NAS back in normal mode Raidar says its syncing the drives. 3 TBdrives, it's going pretty slow: at 10% now.&nbsp;&nbsp;Any advice is welcome.&nbsp;Jim

StephenB · Answer

jcalkins&nbsp;wrote:
Does telnet use SSH by default?
&nbsp;

telnet is a different protocol from ssh.&nbsp; Either way you end up running the linux command line.&nbsp; But tech support mode doesn't do a normal boot, and there several steps needed to manually mount the data volume.
&nbsp;
jcalkins&nbsp;wrote:
&nbsp;
When I put the NAS back in normal mode Raidar says its syncing the drives.
&nbsp;

You don't want to interrupt the sync.

jcalkins · Answer

When I booted back into normal mode, the sync started and the web interface is working again. I wish I knew what caused all this. Could the NAS have booted into another mode where the web interface is not available somehow? The NAS finished its nightly backup. A few patches were pushed out to a few servers, nothing to the NAS - its on 6.10. Then when I came in Monday I couldn't login from the browser. Strange... I backed up all the NAS config files immediately after logging in.&nbsp;Don't think I'm out of the woods until the sync finishes though.&nbsp;Jim&nbsp;&nbsp;

StephenB · Answer

jcalkins&nbsp;wrote:
When I booted back into normal mode, the sync started and the web interface is working again. I wish I knew what caused all this. Could the NAS have booted into another mode where the web interface is not available somehow? The NAS finished its nightly backup. A few patches were pushed out to a few servers, nothing to the NAS - its on 6.10. Then when I came in Monday I couldn't login from the browser. Strange... I backed up all the NAS config files immediately after logging in.&nbsp;Don't think I'm out of the woods until the sync finishes though.
&nbsp;

I suggested downloading the full log zip file from the logs page.

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Credentials for terminal login on ReadyNAS 212 after Management Service is offline

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