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Forum Discussion
data gone and a few follow up questions
1st question, I started a support case on Monday through my.netgear.com, it got escalated to tier 3. The case was closed on my netgear account, I can no longer see the most recent case. I can see a C...
That's strange. The case should show at my.netgear.com.
Can you let me know the case number please?
Case #29376960
I got in touch with tech I was working with yesterday. He re-opened the case.
I'm still not sure why yesterday's case was not listed in CLOSED cases. Maybe a problem for another day?
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