Default Admin/Netgear1 Logon Doesnt Work (#8463338)

ccnp wrote:
Now the thing won't recognise the default ID (admin) and/or Netgear password (password), the older default Netgear password (1234) or the admin password I had previously used to access the device minutes before the Reset. I had used that password on the original firmware and the password was carried over during the Reset. The password prompt facility was lost during Reset.

The default values are username admin and password netgear1.

IF that still doesn't work, try the firmware re-install again: faq.php#How_do_I_re-install_the_firmware%3F

Again, this should cause the firmware to be re-installed (it won't touch your data). The re-install will reset the password to 'netgear1' and network settings to DHCP. Be sure to close all browser windows (maybe even clear the cache) and then use RAIDar to locate the NAS.

If it fails, then you should contact support. Netgear support may have you put the NAs in telnet support mode and then they can login and see what the issue is.