Deleted snapshots but disk still full

Question

We've recently ran into a space issue with our ReadyNAS 314. It is currently on firmware version 6.4.2. We are running out of space and about 2/3rds of the drive space is listed as snapshots. 3 days ago I deleted the snapshots but it never reclaomed the space. Then I disabled the snapshots and deleted the few it had created since the last delete. It is still not reclaiming the space and showing as being full with snapshots.

How do i get that space back?

Thanks,

Frost

StephenB · Answer

You might start by running a balance.

frost_ · Answer

I attempted the balance but it ran in finished in about 1 minute. Also started a defrag.

StephenB · Answer

Possibly there are some old (hidden) snapshots that didn't get converted with 6.4.x was installed. &nbsp;Your fastest path is probably to use your free chat support (support.netgear.com)

mdgm-ntgr · Answer

Also be sure to download your logs so you can send the logs zip file in to support. They will request those.

mdgm-ntgr · Answer

How did you get on frost_ ? Is the problem now resolved?

If it is not resolved can you send me your logs zip file (see the Sending Logs link in my sig)?

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Deleted snapshots but disk still full

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