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Forum Discussion
useruser22
Jun 09, 2017Aspirant
Disaster after updating 6.4.2 to 6.7.4 help
After updating from 6.4.2 to 6.7.4 lost lun (share), that was attached to proxmox with one big VM. With LUN group is all ok, it exists, but there no LUN in a group, server couldnt connect to 2TB ...
- Jun 12, 2017
So I connected to storage by SSH and saw that there is LUN share, that I can't delete it (always got error), but there are no files in this folder (no simple files and no configuration files).
I think updating from 6.4.2 to 6.7.4 has really big issues with iSCSI working and failing. In the internet I found some problems very near like me.
I want to thank you for your pleasure to help me on weekend.
But there is strange how you don't saw this luns, because directory with some configuration files is there.
In updating there was no warning that doing this update could do any bad affect to my system or files.
It looks like that there is a LUN, ant it is somhow LOCKED, but new updated system doesnt see it.
From first look to NETGEAR goods in server room few months ago it little bit scared me, because i'm often working with IBM, Lenovo, Dell hardware. But i thought it i'll be ok, try to work with it.
But after this incident sadly but I couldn't recommend this name for any computers specialist, and must to do hardware changes to more responsible hardware and software manufacturers, than NETGEAR.
It's very simple to say that user is responsible for it's data, but this is not simple CD, and updates are not just for fun, but firstly for security. So how oher time I could expect to do updates, hope for better security bug fixes and better storag stability and get my system down for good hopes?
mdgm-ntgr
Jun 10, 2017NETGEAR Employee Retired
You can't downgrade back to 6.4.2 from 6.7.4.
Do you have access to the web admin interface or is it offline?
Can you send in your logs (see the Sending Logs link in my sig)?
useruser22
Jun 10, 2017Aspirant
Downgrading could brake all NAS or what?
I can access web config, all forks fine (admin page, shares, backups and so on), but there are just iscsi group, there are no lun. Maybe some netgear support could connect and could show this problem?
Maybe with ssh could we somthing do?
Its strange that there no logs, logs empty.
- JBDragon1Jun 10, 2017Virtuoso
Downgrading a update on any OS doesn't work. Settings and whatnot change, or get updated and a OS wouldn't know what to do but think it's curupted data.
The Simple fact is, you should always have a backup. I've had minor ReadyNAS updates screw up things like programs running that were just fine before. I'm surprised you missed a number of updates before this one.
Looking at my readyNAS and in iscsi, I see new LUN along with Unassigned LUNS. Did you click on the arrow to point down to show those? I havn't even gotten into that area with my NAS. I've really had no need. Hopefully a expert can help you get what you lost, but there's no going back in time with a OS update.
- mdgm-ntgrJun 10, 2017NETGEAR Employee Retired
Sent you a PM.
- useruser22Jun 10, 2017Aspirant
Thank you. I did all what you said, waiting for answer. Maybe is there some posibility to connect with skype or call to you?
- useruser22Jun 10, 2017Aspirant
Yes I did, there are no showing luns in unsassignet category.
In my mind, doing jus update, data from disks couldn gone away yes?
But netgear in disk usage shows that now there are more free space (2tb), than before update. These 2tb lun gone to free space.
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