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Forum Discussion
Disk Failure Detected...
I've recently purchased a ReadyNAS Ultra 6 along with 6 2 Tb Seagate ST2000DL003 disks (which are on the HCL). I've set up the NAS in a dual redundancy X-RAID2 configuration and have starting copyi...
Hi,
I've raised a support call with Netgear for my problem (I made sure to mention this thread and that other people seemed to be having similar issues).
The support guy has recommended that first of all I run the SeaTools full test on all the disks -- I haven't gotten around to this yet because I need to dig out a PC (generally I only use MacBooks - I wonder if that is part of the pattern of failure?).
Once that is done, (assuming all disks pass) he recommended doing an OS reinstall on the NAS (apparently an OS reinstall does not wipe your data or config (except for network settings), whereas a factory reset would erase _everything_).
If that doesn't help, he reckoned that it might indicate a hardware problem on the NAS.
In the meantime, I would recommend that you raise a separate support call, but also point the support guys at this thread. Can you let us know of any results / progress?
I've raised a support call with Netgear for my problem (I made sure to mention this thread and that other people seemed to be having similar issues).
The support guy has recommended that first of all I run the SeaTools full test on all the disks -- I haven't gotten around to this yet because I need to dig out a PC (generally I only use MacBooks - I wonder if that is part of the pattern of failure?).
Once that is done, (assuming all disks pass) he recommended doing an OS reinstall on the NAS (apparently an OS reinstall does not wipe your data or config (except for network settings), whereas a factory reset would erase _everything_).
If that doesn't help, he reckoned that it might indicate a hardware problem on the NAS.
In the meantime, I would recommend that you raise a separate support call, but also point the support guys at this thread. Can you let us know of any results / progress?
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