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Forum Discussion
Disk Failure Detected...
I've recently purchased a ReadyNAS Ultra 6 along with 6 2 Tb Seagate ST2000DL003 disks (which are on the HCL). I've set up the NAS in a dual redundancy X-RAID2 configuration and have starting copyi...
...and add another one.
The Google gods led me here and I just had this same exact issue on a month old 2100.
Disk 2 gave up the ghost, hot swapped in another disk that wasn't recognized. Swapped in the reported Dead disk and with a cold restart was happily resyncing. A warm reboot did not do a thing.
My unit has the ST32000644NS and like everyone else FV reported the drive as dead, with no SMART errors and this is on 4.2.17.
And in keeping with the theme of the thread, I also have these same errors repeating in the system log:
And for the final kicker, we are also running OSX and AFP. Timemachine was enabled on 7/29 and the dying disk issue occured on 8/2.
Judging from the similarities posted I have disabled TM on our macs and will also do so on the NAS. Interestingly my other 2100 that is RSync'd with the first has no issues at all and is also not using AFP or Timemachine.
I am going to pilfer through the logs on the macs and see what TM was doing at the time of the supposed disk failure and wil report back any interesting findings.
Fits in nicely with:
Updated...
Summary: (user: details)
bluewombie: Ultra 6 (not plus), OSX Snowleopard, AFP
imlucid: Pro Pioneer, OSX Snow Leopard and Leopard, Time Machine
citizenplain (me): Ultra 6 Plus, OSX Snow Leopard, AFP file transfer, Time Machine
evanhatesspam: Ultra 6 Plus
upstate: 2100 v2, OSX Snow Leopard and Leopard, AFP file transfer, Time Machine
The Google gods led me here and I just had this same exact issue on a month old 2100.
Disk 2 gave up the ghost, hot swapped in another disk that wasn't recognized. Swapped in the reported Dead disk and with a cold restart was happily resyncing. A warm reboot did not do a thing.
My unit has the ST32000644NS and like everyone else FV reported the drive as dead, with no SMART errors and this is on 4.2.17.
And in keeping with the theme of the thread, I also have these same errors repeating in the system log:
Aug 2 16:44:04 HPNAS1 kernel: ata2: hard resetting link
Aug 2 16:44:04 HPNAS1 kernel: ata2: link is slow to respond, please be patient (ready=0)
Aug 2 16:44:04 HPNAS1 kernel: ata2: COMRESET failed (errno=-16)
And for the final kicker, we are also running OSX and AFP. Timemachine was enabled on 7/29 and the dying disk issue occured on 8/2.
Judging from the similarities posted I have disabled TM on our macs and will also do so on the NAS. Interestingly my other 2100 that is RSync'd with the first has no issues at all and is also not using AFP or Timemachine.
I am going to pilfer through the logs on the macs and see what TM was doing at the time of the supposed disk failure and wil report back any interesting findings.
Fits in nicely with:
CitizenPlain wrote: Reading back through this, there seems to be a commonality in our disks being erroneously reported as dead and the use of OSX.
Summary: (user: details)
bluewombie: Ultra 6 (not plus), OSX Snowleopard, AFP
imlucid: Pro Pioneer, OSX Snow Leopard and Leopard, Time Machine
citizenplain (me): Ultra 6 Plus, OSX Snow Leopard, AFP file transfer, Time Machine
evanhatesspam: Ultra 6 Plus
None of us have had abnormal results from any disk checks. All of us are having trouble with the Seagate ST2000DL003-9VT166 drives.
Didn't catch if user bluewombie has Time Machine enabled. Not sure how evanhatesspam is accessing his NAS.
I updated to the new firmware (RAIDiator-x86 4.2.16) recently, but haven't had a need to do a large file transfer since updating. The updates described in the change log for this version didn't sound like they specifically address this problem. We'll see if it makes a difference.
Anything I'm missing here or any other details we could add to this? Bluewombie, did you ever get anywhere with tech support?
Updated...
Summary: (user: details)
bluewombie: Ultra 6 (not plus), OSX Snowleopard, AFP
imlucid: Pro Pioneer, OSX Snow Leopard and Leopard, Time Machine
citizenplain (me): Ultra 6 Plus, OSX Snow Leopard, AFP file transfer, Time Machine
evanhatesspam: Ultra 6 Plus
upstate: 2100 v2, OSX Snow Leopard and Leopard, AFP file transfer, Time Machine
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