Disk Failure Detected...

My L3 says that they have someone from Seagate coming to their facility to work with them on the issue.

That's good news. Hopefully either that will give Netgear and/or Seagate enough info to either identify the combination as defective and provide us with an option to repair or replace the drives or fix the problem with firmware (on either drives or NAS). Either way, its a win and shows the commitment of both companies.

With the price of drives at the moment, I'm not about to just pitch the old ones and buy news ones that are "on the HCL". How am I supposed to have any faith in the HCL at this point anyway?

I hear ya. I had plans of making all drives the same (old school thoughts of RAID). But not going anywhere in that direction. And yes, what makes us think that a new FW release in the future won't invalidate the current approved drives!

But the fact that they appear to be working on the issue helps. If they could just go back to 4.2.17 with Lion support (for us Mac users) I would be happy. I don't need all of the video streaming stuff for a business storage unit anyway. I also wouldn't mind being reimbursed for my cost, hours and loss of use of the equipment. But not sure with all of the finger-pointing what it would take to firm up a class action to find remedies. We'd probably end up getting 5 cents on the dollar at best :(