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Solved
Disk Intermittently Showing as Missing, but Light is On. When it shows, no errors reported.
The first drive in my NAS keeps going "missing", at which point the LED flashes about "data degraded" (but continues on working). If I go into the admin interface, it is missing, and I can't see an...
Hi Missing
Welcome to the Community!
You can check your disk by removing it from the bay and connecting it to your PC and using the Manufacturer Tools like Seagate tool or WD lifeguard.
Checking on the logs will also help like what Retired_Member provided.
You might want to replace it right now to avoid any data loss, this will also confirm if you really have a bad SATA connection. If ever it is the SATA connection that has the issue and your RN316 is under 5 years then it would be best to login to my.netgear.com and create a case to be able to contact Support and request RMA of the device.
Backup your Data that is also one of the things to do right now.
Hope this helps!
Regards
Hi Missing
Welcome to the Community!
You can check your disk by removing it from the bay and connecting it to your PC and using the Manufacturer Tools like Seagate tool or WD lifeguard.
Checking on the logs will also help like what Retired_Member provided.
You might want to replace it right now to avoid any data loss, this will also confirm if you really have a bad SATA connection. If ever it is the SATA connection that has the issue and your RN316 is under 5 years then it would be best to login to my.netgear.com and create a case to be able to contact Support and request RMA of the device.
Backup your Data that is also one of the things to do right now.
Hope this helps!
Regards
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