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stevevandegaer2's avatar
stevevandegaer2
Tutor
Aug 11, 2019

Disk test running 10 days already

Hello,   I'm running a readynas with firmware 6.10.1 On august 1 I started a disk test and it is still running now on the 11th.  I guess this isn't normal. What should I do? Is it safe to reboot?...
StephenB's avatar
StephenB
Guru - Experienced User
Aug 12, 2019
stevevandegaer2 wrote:

Last night had to reboot after the device became unresponsive when I activated file search.

Should I try the disk test again or do something else first?

One possible reason for the very long test time is that you might have a failing disk.  I suggest downloading the log zip file and looking in disk_info.log.  Also look for disk related errors in kernel.log

 

You might also want to use ssh, and run smartctl -x

stevevandegaer2's avatar
stevevandegaer2
Tutor
Aug 12, 2019

Not seeing any error in either log file.

Started the disk check again, hoping I will get some result this time

  • stevevandegaer2's avatar
    stevevandegaer2
    Tutor
    Aug 12, 2019

    smartctl -x

    smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.4.178.x86_64.1] (local build)

    Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

     

    ERROR: smartctl requires a device name as the final command-line argument.

     

     

    Use smartctl -h to get a usage summary

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Aug 12, 2019
      stevevandegaer2 wrote:

       

      ERROR: smartctl requires a device name as the final command-line argument.

       

      Sorry, I assumed more knowledge than you have.

       

      You need to include the device name for each disk.  So for the first disk you use

      # smartctl -x /dev/sda

      Repeat using sdb for disk 2, and so forth.

       

      One thing to look for is the "Extended Comprehensive Log" section.  Here's a snippet from my own system.  "UNC" means "uncorrected error".  Not all disks will have this section, but it is helpful when they do. 

      root@NAS:~# smartctl -x /dev/sdc
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.4.178.x86_64.1] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
...
=== START OF READ SMART DATA SECTION ===
...
SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
Device Error Count: 12
        CR     = Command Register
        FEATR  = Features Register
        COUNT  = Count (was: Sector Count) Register
        LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
        LH     = LBA High (was: Cylinder High) Register    ]   LBA
        LM     = LBA Mid (was: Cylinder Low) Register      ] Register
        LL     = LBA Low (was: Sector Number) Register     ]
        DV     = Device (was: Device/Head) Register
        DC     = Device Control Register
        ER     = Error register
        ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 12 [11] occurred at disk power-on lifetime: 36166 hours (1506 days + 22 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 0c 27 df 40 40 00  Error: UNC at LBA = 0x0c27df40 = 203939648

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 80 00 c8 00 00 0c 27 df 40 40 08  1d+08:15:46.204  READ FPDMA QUEUED
  60 00 08 00 c0 00 01 06 34 36 98 40 08  1d+08:15:46.163  READ FPDMA QUEUED
  60 00 80 00 b8 00 00 0c 27 e4 40 40 08  1d+08:15:46.146  READ FPDMA QUEUED
  60 00 80 00 b0 00 00 0c 27 e9 40 40 08  1d+08:15:46.123  READ FPDMA QUEUED
  60 00 80 00 a8 00 00 0c 27 ee 40 40 08  1d+08:15:46.094  READ FPDMA QUEUED

      Errors in this section might not mean the disk needs to be replaced.  But if you are seeing errors that happened during your disk test, then it might help you isolate your problem.  If you do see some, the next step is to power down the NAS and test the disk(s) in a Windows PC using vendor tools - lifeguard for Western Digital; seatools for Seagate.  If they pass, put them back in to the NAS (in the same slot) before you power it up.

       

       

       

       

      • stevevandegaer2's avatar
        stevevandegaer2
        Tutor
        Aug 12, 2019

        I guess I should replace this first one?

         

        SMART Extended Comprehensive Error Log Version: 1 (2 sectors)
        Device Error Count: 1
        CR = Command Register
        FEATR = Features Register
        COUNT = Count (was: Sector Count) Register
        LBA_48 = Upper bytes of LBA High/Mid/Low Registers ] ATA-8
        LH = LBA High (was: Cylinder High) Register ] LBA
        LM = LBA Mid (was: Cylinder Low) Register ] Register
        LL = LBA Low (was: Sector Number) Register ]
        DV = Device (was: Device/Head) Register
        DC = Device Control Register
        ER = Error register
        ST = Status register
        Powered_Up_Time is measured from power on, and printed as
        DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
        SS=sec, and sss=millisec. It "wraps" after 49.710 days.

        Error 1 [0] occurred at disk power-on lifetime: 9633 hours (401 days + 9 hours)
        When the command that caused the error occurred, the device was active or idle.

        After command completion occurred, registers were:
        ER -- ST COUNT LBA_48 LH LM LL DV DC
        -- -- -- == -- == == == -- -- -- -- --
        84 -- 51 00 08 00 00 79 cc 70 00 40 00 Error: ICRC, ABRT at LBA = 0x79cc7000 = 2043441152

        Commands leading to the command that caused the error were:
        CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
        -- == -- == -- == == == -- -- -- -- -- --------------- --------------------
        60 00 d0 00 10 00 00 79 cc 70 30 40 08 03:48:00.465 READ FPDMA QUEUED
        60 00 d0 00 10 00 00 79 cc 70 30 40 08 03:48:00.465 READ FPDMA QUEUED
        60 00 d0 00 08 00 00 79 cc 70 28 40 08 03:48:00.465 READ FPDMA QUEUED
        60 00 d0 00 10 00 00 79 cc 70 18 40 08 03:48:00.465 READ FPDMA QUEUED
        60 00 d0 00 20 00 00 79 cc 6f f8 40 08 03:48:00.465 READ FPDMA QUEUED

        SMART Extended Self-test Log Version: 1 (2 sectors)
        Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
        # 1 Extended offline Interrupted (host reset) 90% 59582 -
        # 2 Short offline Completed without error 00% 0 -

        SMART Selective self-test log data structure revision number 0
        Note: revision number not 1 implies that no selective self-test has ever been run
        SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
        1 0 0 Self_test_in_progress [60% left] (0-65535)
        2 0 0 Not_testing
        3 0 0 Not_testing
        4 0 0 Not_testing
        5 0 0 Not_testing
        Selective self-test flags (0x0):
        After scanning selected spans, do NOT read-scan remainder of disk.
        If Selective self-test is pending on power-up, resume after 0 minute delay.

         

         

         

         

        SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
        No Errors Logged

        SMART Extended Self-test Log Version: 1 (1 sectors)
        Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
        # 1 Extended offline Completed without error 00% 20109 -

        SMART Selective self-test log data structure revision number 1
        SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
        1 0 0 Not_testing
        2 0 0 Not_testing
        3 0 0 Not_testing
        4 0 0 Not_testing
        5 0 0 Not_testing
        Selective self-test flags (0x0):
        After scanning selected spans, do NOT read-scan remainder of disk.
        If Selective self-test is pending on power-up, resume after 0 minute delay.

        SCT Status Version: 3
        SCT Version (vendor specific): 258 (0x0102)
        SCT Support Level: 1
        Device State: DST executing in background (3)
        Current Temperature: 36 Celsius
        Power Cycle Min/Max Temperature: 30/36 Celsius
        Lifetime Min/Max Temperature: 2/41 Celsius
        Under/Over Temperature Limit Count: 0/0
        Vendor specific:
        01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
        00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

         

        SMART Extended Comprehensive Error Log Version: 1 (2 sectors)
        No Errors Logged

        SMART Extended Self-test Log Version: 1 (2 sectors)
        Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
        # 1 Extended offline Interrupted (host reset) 90% 59581 -
        # 2 Short offline Completed without error 00% 0 -

        SMART Selective self-test log data structure revision number 0
        Note: revision number not 1 implies that no selective self-test has ever been run
        SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
        1 0 0 Self_test_in_progress [70% left] (0-65535)
        2 0 0 Not_testing
        3 0 0 Not_testing
        4 0 0 Not_testing
        5 0 0 Not_testing
        Selective self-test flags (0x0):
        After scanning selected spans, do NOT read-scan remainder of disk.
        If Selective self-test is pending on power-up, resume after 0 minute delay.

        SCT Status Version: 2
        SCT Version (vendor specific): 256 (0x0100)
        SCT Support Level: 1
        Device State: Active (0)
        Current Temperature: 36 Celsius
        Power Cycle Min/Max Temperature: 30/36 Celsius
        Lifetime Min/Max Temperature: 16/66 Celsius
        Under/Over Temperature Limit Count: 0/0

         


        SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
        No Errors Logged

        SMART Extended Self-test Log Version: 1 (1 sectors)
        Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
        # 1 Extended offline Completed without error 00% 50994 -
        # 2 Short offline Completed without error 00% 0 -

        SMART Selective self-test log data structure revision number 1
        SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
        1 0 0 Not_testing
        2 0 0 Not_testing
        3 0 0 Not_testing
        4 0 0 Not_testing
        5 0 0 Not_testing
        Selective self-test flags (0x0):
        After scanning selected spans, do NOT read-scan remainder of disk.
        If Selective self-test is pending on power-up, resume after 0 minute delay.

        SCT Status Version: 3
        SCT Version (vendor specific): 258 (0x0102)
        SCT Support Level: 1
        Device State: DST executing in background (3)
        Current Temperature: 37 Celsius
        Power Cycle Min/Max Temperature: 32/37 Celsius
        Lifetime Min/Max Temperature: 2/44 Celsius
        Under/Over Temperature Limit Count: 0/0
        Vendor specific:
        01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
        00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

         

        SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
        No Errors Logged

        SMART Extended Self-test Log Version: 1 (1 sectors)
        Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
        # 1 Extended offline Completed without error 00% 50994 -
        # 2 Short offline Completed without error 00% 0 -

        SMART Selective self-test log data structure revision number 1
        SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
        1 0 0 Not_testing
        2 0 0 Not_testing
        3 0 0 Not_testing
        4 0 0 Not_testing
        5 0 0 Not_testing
        Selective self-test flags (0x0):
        After scanning selected spans, do NOT read-scan remainder of disk.
        If Selective self-test is pending on power-up, resume after 0 minute delay.

        SCT Status Version: 3
        SCT Version (vendor specific): 258 (0x0102)
        SCT Support Level: 1
        Device State: DST executing in background (3)
        Current Temperature: 37 Celsius
        Power Cycle Min/Max Temperature: 32/37 Celsius
        Lifetime Min/Max Temperature: 2/44 Celsius
        Under/Over Temperature Limit Count: 0/0
        Vendor specific:
        01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
        00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

         

         


        SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
        No Errors Logged

        SMART Extended Self-test Log Version: 1 (1 sectors)
        Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
        # 1 Extended offline Completed without error 00% 17086 -

        SMART Selective self-test log data structure revision number 1
        SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
        1 0 0 Not_testing
        2 0 0 Not_testing
        3 0 0 Not_testing
        4 0 0 Not_testing
        5 0 0 Not_testing
        Selective self-test flags (0x0):
        After scanning selected spans, do NOT read-scan remainder of disk.
        If Selective self-test is pending on power-up, resume after 0 minute delay.

        SCT Status Version: 3
        SCT Version (vendor specific): 258 (0x0102)
        SCT Support Level: 1
        Device State: DST executing in background (3)
        Current Temperature: 36 Celsius
        Power Cycle Min/Max Temperature: 31/36 Celsius
        Lifetime Min/Max Temperature: 2/41 Celsius
        Under/Over Temperature Limit Count: 0/0
        Vendor specific:
        01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
        00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

         

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