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Forum Discussion
Downloaded log is empty (RN426)
Fortunately, that does not always happen. This morning I downloaded the logs three times and ended up with two files having zero length and finally one successful download with about 1.5MB containing...
All fine for two weeks now. I blame it on the browser. Thanks for your input anyways, StephenB .
StephenB wrote: "Perhaps PM @JohnCM_S and see if he is willing to take a look remotely???"
Thanks for the hint, Stephen, but to my judgement the incident is not serious enough to justify remote support. Let's not bother John with it.
However, I looked a little bit deeper into the browser's side and tend to put the blame on Firefox or any component of my local workstation.
Checking this morning I found two entries in the downloads list of Firefox, which were nothing else than the empty zip-files I reported in my first post. Both were nearly completed, but for what ever reason the files were not successfully closed in the end. Therefore showing up in Windows explorer with a length of 0 Byte.
I have successfully dowloaded the logs of my RN426 twice in the meantime and did not see the issue again. I'll keep an eye on this for the next days and will report, if anything turns weird.
All fine for two weeks now. I blame it on the browser. Thanks for your input anyways, StephenB .
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