I am planning to buy ReadyNAS RN104 Diskless because I already have 2x1TB hard drives. Specification for drives is:"Samsung Barracuda Green HD105SI 1 Terabyte (1TB) SATA/300 5400RPM 32MB Hard Drive"I have following questions to decide about buying RN104:1) What is the compatibility of above mentioned hard drive?2) If above hdd is compatible with RN104, then I would like to know any performance related issue.3) What is the logic / process of expanding the storage space for ReadyNAS RN104?4) What will happen if at later date I decide to put two 2TB Hard Drives?5) What will happen if at later date I decide to put only one 2TB Hard Drive?Any help material or guidance specific to RN104 will be much appreciated.Thanks.

Those drives are not on the compatibility list - which is here: https://www.readynas.com/?page_id=82They likely would work, but if you use drives that aren't on the HCL netgear can/will deny support.Questions 3-5 are answered in the manual found here: http://www.downloads.netgear.com/files/ ... pr2013.pdfIf you start with 2x1TB and use the default XRAID you would have 1 TB capacity. Adding a third drive of 2 TB size would result in a 2 TB volume (1 TB of the new drive would be unused). Adding a fourth drive of 2 TB size would result in 4 TB volume. 2 TB would provide redundancy, the rest would all be used for data.

Hi StephenB,I have the NAS RN104 with me now. The 2x1 TB drives which I want to put have data in them. Please tell me the correct way to put new hard drive in it out of these:1) Format the whole drive as single partition as NTFS?or,2) Remove all the partitions and let ReadyNAS format and manage the drive?any other best suitable suggestion which you may think?Thanks.Update 1:Resync is going on @ 0.5% per minute.. FW is 6.0.0Meanwhile, when I tried to discover the device using ReadyCloud, although the device was detected in no time, joining is giving the error : "Device communication error. Failed to update device info. Would you like to retry" (links for screenshots are given below).Is the reason of this error due to resnc?Can someone tell me if above is not true then what could be the reason for this error?Thanks.

Normally it is best to delete the partitions. The NAS is supposed to, but sometimes it doesn't.Wait for the sync to complete, and then upgrade to at least 6.0.8 (or the current 6.1.1 beta), and then try ReadyCloud again. There are a lot of changes since 6.0.0.

What should be the ideal strategy for upgrading the firmware in terms of preparation and safeguarding the existing data?

Ideally you have an up to date backup, so even something fails you won't lose any data. This applies to firmware upgrades and any changes you make to the disks (new insertions or replacements).If you haven't yet put any data onto the NAS, just wait until you are running the new firmware before you begin loading it up.

Drive Compatibility & Expansion Related Issues

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mdgm-ntgr
NETGEAR Employee Retired
Sep 19, 2014
You could try that if you prefer, but I don't think that would make any difference.
sectoid
Aspirant
Sep 20, 2014
The factory reset also didn't work. I think the problem is related to that "Services Offline" message on the cloud tab. It shows that the NAS's got internet access but it doesnt seem to be talking to the servers. Right after the initial configuration it says "Connecting...", then changes to "Services Offline" and keeps at that. If I refresh the page, it goes to "Connecting..." again and then "Services Offline". I can't understand how a brand new product can have this kind of problem, if it connects to the internet, it's either a software bug or a misconfiguration. But if it was a misconfiguration, it would happen to all.

My router is a Netgear R7000, also brand new, all default configuration.
sectoid
Aspirant
Sep 20, 2014
The support case was escalated to level 3 and they asked me remote access to my machine and ssh access to the NAS. I'm not pleased with the remote access to my machine but I provided it because I can't waste any more time on this.
sectoid
Aspirant
Sep 26, 2014
I've finally been able to pinpoint the problem myself, it was the new netgear nighthawk router. I've exchanged it for an old TP-Link router with DD-WRT firmware and all worked well.

The problem persists for me because I bought the Nighthawk to use it. I now know that it's having problems with other things like Netflix, all with default configurations. I tried updating the firmware, opening ports, setting DMZ mode and NAT filtering to open. Nothing fixes Netflix. However, after registering the ReadyNAS on ReadyCLOUD with the TP-Link router, I've never gotten the "Services Offline" message again, even when using the Nighthawk. Alas, the ReadyCLOUD interface cannot access the ReadyNAS when using Nighthawk.

Well at least I've found the culprit.

EDIT: forgot to say, support has not been much help. Level 2 was better than level 3, at least he replied me within a reasonable time.

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Drive Compatibility & Expansion Related Issues

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