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Duo v1 -- maybe one failed drive, maybe 2, maybe none
Hi everyone--
I have a Duo v1 with two Seagate Barracuda 1.5TB hard drives, running under 4.1.14. It has worked flawlessly since going into service, and it doubles as a media server for our Squeezebox devices. I check the drive status regularly with Frontview, and have many (though not all) of the files on it backed up in other locations. (I very much understand it is NOT a backup solution, and I don't use it for that.)
The other evening I was mastering a CD on my Mac using an unfamiliar application from the vendor (it looks like it is written in Java). As I was placing tracks into the app, sourced from the Duo, the app froze up while it was in the process of saving a file to the Duo. The Duo itself also locked up, and I eventually had to shut it down and reboot it.
At this point, I get a different result every time I try to restart the Duo. This includes:
1. executing FSCK and getting hung at around 90% complete
2. not getting as far as mounting drives at all
3. settling into a holding pattern with the blue power switch pulsing slowly three times, then a single flash from the activity LED
The Duo seems to be loading enough of its operating system to send email notifications from time to time. One of those sent the cheery message that drive 1 had increased its ATA error count from 0 to 11305 "in the last day" and it appears to have been flagged as a bad disk. Drive 2 starts to boot but leads to inconsistent results: sometimes it will appear that the OS is running (RAIDar reports it as "normal" and the version number appears in the information field), other times it reports disk errors. In no case has the Duo booted up even once long enough to be reachable from the network or in Frontview.
I can sure use some help figuring out how to proceed here. The resources I have: the Mac, running OS 10.9.x, and including a Windows 7 installation running under VMWare Fusion. I also have a 3TB drive connected to the Mac via USB3, which can take files or disk images if needed. I can follow instructions regarding drive diagnosis tools.
Thanks in advance for any help you can offer.
--
Matt
Connecticut
I have a Duo v1 with two Seagate Barracuda 1.5TB hard drives, running under 4.1.14. It has worked flawlessly since going into service, and it doubles as a media server for our Squeezebox devices. I check the drive status regularly with Frontview, and have many (though not all) of the files on it backed up in other locations. (I very much understand it is NOT a backup solution, and I don't use it for that.)
The other evening I was mastering a CD on my Mac using an unfamiliar application from the vendor (it looks like it is written in Java). As I was placing tracks into the app, sourced from the Duo, the app froze up while it was in the process of saving a file to the Duo. The Duo itself also locked up, and I eventually had to shut it down and reboot it.
At this point, I get a different result every time I try to restart the Duo. This includes:
1. executing FSCK and getting hung at around 90% complete
2. not getting as far as mounting drives at all
3. settling into a holding pattern with the blue power switch pulsing slowly three times, then a single flash from the activity LED
The Duo seems to be loading enough of its operating system to send email notifications from time to time. One of those sent the cheery message that drive 1 had increased its ATA error count from 0 to 11305 "in the last day" and it appears to have been flagged as a bad disk. Drive 2 starts to boot but leads to inconsistent results: sometimes it will appear that the OS is running (RAIDar reports it as "normal" and the version number appears in the information field), other times it reports disk errors. In no case has the Duo booted up even once long enough to be reachable from the network or in Frontview.
I can sure use some help figuring out how to proceed here. The resources I have: the Mac, running OS 10.9.x, and including a Windows 7 installation running under VMWare Fusion. I also have a 3TB drive connected to the Mac via USB3, which can take files or disk images if needed. I can follow instructions regarding drive diagnosis tools.
Thanks in advance for any help you can offer.
--
Matt
Connecticut
1 Reply
Replies have been turned off for this discussion
- We'd recommend hooking the disks up to a PC and running SeaTools.
Sounds like you might need to try cloning a disk.
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