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Forum Discussion
machv
Feb 24, 2013Aspirant
Duo v1 boots but does not recognise any disks
I had a power failure on my NAS (plug got pulled by accident) and after powering it on again it's not recognising my drives - Raidar says that the disks are Bad or Not detected. If I try to start it ...
StephenB
Feb 25, 2013Guru - Experienced User
Since you are seeing your data (on a crippled system), your first priority should be to back it up. Resync generally works, but is not guaranteed.
BTW Seagate has "self-service codes" that you can manually enter, including one that basically says "the disk doesn't work" and another that says "Apple system cannot run SeaTools" http://www.seagate.com/staticfiles/supp ... codes.html
The Seagate replacement will be a refurbished disk, and generally will not be the same model that you are replacing. I suggest buying a new drive (I recommend a WDC 2 TB red for the Duo v1), and using the refurbished Seagate somewhere else. If you want to try the replacement anyway, I suggest checking the HCL and also searching this forum with the specific drive model they send you before you install it.
BTW Seagate has "self-service codes" that you can manually enter, including one that basically says "the disk doesn't work" and another that says "Apple system cannot run SeaTools" http://www.seagate.com/staticfiles/supp ... codes.html
The Seagate replacement will be a refurbished disk, and generally will not be the same model that you are replacing. I suggest buying a new drive (I recommend a WDC 2 TB red for the Duo v1), and using the refurbished Seagate somewhere else. If you want to try the replacement anyway, I suggest checking the HCL and also searching this forum with the specific drive model they send you before you install it.
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