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Forum Discussion
Duo v2: Device is Offline
Anyone any idea what this means? Came across it when connecting to Dashboard to check on Diskspace usage, not because of any issue - as I haven't had any. Running firmware 5.3.3. BTW -...
I have exactly the same message on my Duo V2 and thought it was something to do with upgrading to Mountain Lion, however it wasn't, as I get the same message when accessing from a Windows PC.
It also has nothing to do with hard disks spinning up, if so, mine have been spinning up for three days now!!
The disk activity light below the power switch is flashing permanently, however, I can access all content through Finder & Windows Explorer with no problem.
What I cannot do is access the ReadyNAS Duo V2 via RAIDar, or directly from the local IP address. When I do, I get the message!
When I try to access the settings, either SYSTEM, SHARES, SECURITY, BACKUP etc, the screens appear to be in 'code', with the result that I cannot access any information about the system, nor change ANY settings. The onboard software (firmware) appears corrupt.
Now if I invoke a 'restore to factory settings' reset by means of a paper clip in the front panel, will I lose all my 'shares' and 'data'?
Is there an alternative way of reloading the firmware? (I'm sure Netgear have a separate installer floating around the internet).
I am currently 'on-shift' and unable to spend too much time rectifying the problem, but when I get the time I will look into this further.
Netgear should also be on top of this problem, and, armed with our email addresses should be informing us of the fix.
No doubt this will not be my last post on the matter!!
It also has nothing to do with hard disks spinning up, if so, mine have been spinning up for three days now!!
The disk activity light below the power switch is flashing permanently, however, I can access all content through Finder & Windows Explorer with no problem.
What I cannot do is access the ReadyNAS Duo V2 via RAIDar, or directly from the local IP address. When I do, I get the message!
When I try to access the settings, either SYSTEM, SHARES, SECURITY, BACKUP etc, the screens appear to be in 'code', with the result that I cannot access any information about the system, nor change ANY settings. The onboard software (firmware) appears corrupt.
Now if I invoke a 'restore to factory settings' reset by means of a paper clip in the front panel, will I lose all my 'shares' and 'data'?
Is there an alternative way of reloading the firmware? (I'm sure Netgear have a separate installer floating around the internet).
I am currently 'on-shift' and unable to spend too much time rectifying the problem, but when I get the time I will look into this further.
Netgear should also be on top of this problem, and, armed with our email addresses should be informing us of the fix.
No doubt this will not be my last post on the matter!!
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