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Forum Discussion
dazza12
Jan 28, 2015Aspirant
Duo v2 'Device is Offline'
My ReadyNAS has been happily running for some time, and I rarely have had to access the Dashboard, until a few days ago. I now note that when I log in, an error displays 'Device is Offline'. I've r...
StephenB
Jan 28, 2015Guru - Experienced User
They have been interpreting the warranty terms more strictly in recent months.
There are many people who think they have duo v2, but in fact they have a duo v1. This is because the labeling convention is confusing (many duo v1's have a v2 on the label - which means something else).
Can you confirm your product model (this link will help: http://www.rnasguide.com/2012/01/09/how ... -or-nv-v2/ )
In terms of general options, I'd purchase enough storage to back up the NAS. Your data is at risk if you are trusting it to one device (even with RAID), so you should have a backup plan in place anyway.
There are many people who think they have duo v2, but in fact they have a duo v1. This is because the labeling convention is confusing (many duo v1's have a v2 on the label - which means something else).
Can you confirm your product model (this link will help: http://www.rnasguide.com/2012/01/09/how ... -or-nv-v2/ )
In terms of general options, I'd purchase enough storage to back up the NAS. Your data is at risk if you are trusting it to one device (even with RAID), so you should have a backup plan in place anyway.
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