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Forum Discussion
CloudSys
Jun 17, 2017Aspirant
e.didat@free.fr
Guys, any idea about this uninvited Email address "e.didat@free.fr"?
When I create any file on my NAS (ReadyNAS OS 6.7.4) a user with the ID "e.didat@free.fr" becomes the owner of the objects.
I googled it and I was directed to a Russian domain of which I could not understand a word.
I tried to change the owner (via MS win10) I was dennied permision.
What is this default user? why it is taking the ownership of all objects at my NAS?
Thanks for your help.
7 Replies
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- StephenBGuru - Experienced User
It might be wise to block it's internet connection while you are troubleshooting it.
Did you try the reset control for the share (shares page, the click on the settings wheel for the share, Choose "settings" and then the file access page.
- CloudSysAspirant
Thanks for the advice.
I am trying to remove this suspicious user ID; I did reset the permissions on File Access tab but does not help with the issue. The ID (e.didat@free.fr) has been mistiriesly created when the very first admin user is defined at the ReadyNAS Accounts>Users page when I defined the New User. Though I created the first admin user with the correct ID (and still in the Account>User page the first user shows up with the legitimate ID) but any object at my NAS without Guest access has an owner e.didat@free.fr :mansad:
I am going to delete the first user and recreate again to see the effect.
- StephenBGuru - Experienced User
You might consider using paid Netgear support, to help sort out what is going on.
- JennCNETGEAR Employee Retired
Hello CloudSys,
Is the ReadyCloud enabled under Cloud? If so, does it have e.didat@free.fr set for signed as? If yes then that could be it. You may turned off ReadyCloud and sign in another ReadyCloud account.
Welcome to the community!
Regards,
- CloudSysAspirant
Hello JennC,
ReadyCloud is enabled 24/7 on my NAS from day one when I bought my NAS in May 2014.
As of now it shows signed in as the legitimate Email address.
I have a gist and I am working on it to remove the User "e.didat@free.fr"
This suspicious User had the UID of 101 (the first local user that I created in May2014). I created 3 local Users under the Firmware version 5.X (I can confirm the Firmware version at the time). The second and third users with UID 102 and 103 are good and carry the correct Emails but 101 somehow was asigned "e.didat@free.fr".
Anyhow, I disconnected my NAS from internet. Deleted the UID 101. Recreated a new local user (got UID 124) and now I am going through very time taking process of deleting the FIle Aceess rights from all the objects on my NAS. It is very slow process but I think this is the safest way.
- StephenBGuru - Experienced User
CloudSys wrote:
...and now I am going through very time taking process of deleting the FIle Aceess rights from all the objects on my NAS. It is very slow process but I think this is the safest way.
If there's concern that you might have been hacked, the safest way is to do a factory default, rebuild the NAS from scratch, reconfigure it, and reload the data from backup.
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