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joe_schmo's avatar
Oct 11, 2016

EDA500: Please remove the inactive volumes

I have a ReadyNas 316 with an EDA500 connected to it.  Everything has been working well.  I use only WD Red drives.

 

Today, the EDA500 won't mount. In the admin view it says:

 

Please remove the inactive volumes in order to use the disk.  Disk #1, #2, #3, #4, #5.

 

My only options there are to Balance and Destroy.

 

There is nothing in the logs to indicate any issues at all.  Root free space is normal, and nothing seems to be causing the problem.

 

1) Anyone know how I can solve this?

2) Would balancing possibly help or hurt the EDA500?

9 Replies

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  • I have the same problem with EDA500. I mount volume manually over SSH and after this EDA500 is working again.

     

    My actions:

     

    1. check unmounted volume. It should find my volume /dev/md/eda1-0. Your volume can be different

    # mdadm --assemble --scan

     

    2. mount volume  /eda1 - is my mountpoint (created by default)

    # mount -t btrfs       /dev/md/eda1-0 /eda1

    or

    # mount -t btrfs  /dev/md126 /eda1

     

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Which firmware are you running?

     

    This problem can happen e.g. if you dislodge the eSATA cable.

     

    Can you send in your logs (see the Sending Logs in my sig)?

     

    No, don't try running a balance.

     

    • joe_schmo's avatar
      joe_schmo
      Tutor

      So I have actually 2 EDA500s.  One, /eda2, shows up and is OK.  /eda1 is the problem one.

       

       

      root@NAS:~# df -h
      Filesystem      Size  Used Avail Use% Mounted on
      rootfs          4.0G  1.3G  2.4G  36% /
      tmpfs            10M  4.0K   10M   1% /dev
      /dev/md0        4.0G  1.3G  2.4G  36% /
      tmpfs           996M     0  996M   0% /dev/shm
      tmpfs           996M  6.8M  989M   1% /run
      tmpfs           996M     0  996M   0% /sys/fs/cgroup
      tmpfs           996M  4.0K  996M   1% /media
      /dev/sdn1        __T   __T   __G  __% /media/USB_HDD_1
      /dev/md123       __T   __T   __T  __% /eda2
      /dev/md126       __T   __T   __T  __% /data
      /dev/md126       __T   __T   __T  __% /home
      /dev/md126       __T   __T   __T  __% /apps
      /dev/md126       __T   __T   __T  __% /run/nfs4/home
      /dev/sdn1        __T   __T   __G  __% /run/nfs4/media/USB_HDD_1
      root@NAS:~# mdadm --assemble --scan
      mdadm: /dev/md/eda1-0 assembled from 2 drives - not enough to start the array.
      mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array.
      mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array.
      mdadm: /dev/md/1_0 assembled from 2 drives - not enough to start the array.
      mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array.
      mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array.
      mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array.
      mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array.
      mdadm: No arrays found in config file or automatically
      root@NAS:~#
      
      
      

       

      The super frustrating thing is that if I waited 4 months to buy my readynas, I'd have qualified for the lifetime chat support.  Really sucks that netgears policy prevents me from getting support simply because of a purchase date issue.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        joe_schmo wrote:

         

        The super frustrating thing is that if I waited 4 months to buy my readynas, I'd have qualified for the lifetime chat support.  Really sucks that netgears policy prevents me from getting support simply because of a purchase date issue.


        There are support contracts available for purchase. If you login to my.netgear.com and register your product (if you have not already) you will be able to see what's available for purchase.

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