NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
userreadynas
Jul 11, 2016Aspirant
Email configuration not working on Readynas nv+ v2
Hi,
Product:
ReadyNas NV+ v2
dashboard 1.0.0.271
Problem:
Cant get email service to work (Under Settings > Alerts)
Error Message:
Unable to send a test message. (the log doesn't provide any additional information)
Steps taken:
I have tried different accounts and all fail to receive the messages.
The following settings I am using which are working fine within my desktop email client
Alert Contact Email Address: <entered email that will receive the message>
Email Account Provider: <custom selected>
User: <filled in with @gmail.com>
Password: <filled in>
SMTP Server: smtp.googlemail.com
SMTP Port: 465
From: <same email as used for the smtp user account>
Use TLS: <yes>
Any suggestions?
Do you use a static IP address in the NAS?
If so, it might not be configured correctly (no DNS server being a common omission).
8 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
I use the same settings successfully on 4.1, 4.2, and OS 6 ReadyNAS.
It's probably an issue with the google account settings. You need to turn off 2-step verification and turn allow less secure apps on.
- userreadynasAspirant
Hi again, thanks for the quick response.
I have these settings the same. No 2 step, and yes to allow less secure apps.
It is also strange that my thunderbird has no problem working with the smtp settings.
Do I need to add a specific user with the gmail email address as well to readynas users?
I just cant same to find the solution. Been trying for a long time to get it to work. :-)
- StephenBGuru - Experienced User
The only difference I can see between our settings is that I've removed the "gmail.com" in "user" (e.g., using username there instead of username@gmail.com).
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!