Empty /media share while /c/media is filled #16777983

szlevi wrote:
this ReadyNAS supposed to be a very simple and, based on its age, mature distro so it's more than interesting that still runs into these lame bugs, don't you think?

Every OS has bugs from time to time.

szlevi wrote:
Pleahhse... stop with the marketing crap. :) Frontview looks like a child only a mother can love... it's downright fugly and sports the most limited featureset on the market. It's a fact. Netgear is YEARS behind everybody else when it comes to default features and especially the web UI...

I'm just a ReadyNAS user and I find the web-interface is very good. It doesn't have the most limited feature set on the market and it's far better to have a well maintained OS than to have a whole lot of features added and not properly maintained. Niche needs can get addressed by add-ons with the core features being in the firmware.

szlevi wrote:
It is possible your use of SSH could have caused problems Aye, everything is possible. Or the moon phase. Or the cats outside. Or <insert_whatever_that_is_not_from_Netgear>, of course.

Well I don't know what you did via SSH, but it's quite possible you caused permissions problems or some other issue through use of it. It's not some far fetched thing, SSH provides superuser access to the NAS and with that you can cause all sorts of damage.

szlevi wrote:

In reality we both know it's a buggy crap release and needs to be fixed ASAP. Also, have you tried the 4.2.20 beta? No. Why would I want to play beta tester with all my irreplaceable data? I spent over $800 on a disk-less Pro 6, I have no intention to get involved in beta testing unless they offer me another unit or at least 50% off... I paid full price, I expect solid, full performance in fully stable releases. BTW one would think a patch should be enough to fix such a small issue like this bug...?

The issue has been fixed in the beta firmware, no need for a patch or pulling the firmware as it's a bug that is easily fixed and leaves data intact. The beta firmware is pretty stable. There's been a number of 4.2.20 beta releases. I can't recall people losing their data from using beta firmware. NetGear doesn't go and just release any beta build to the public as you can see from the beta thread. They do some testing of beta firmware before making it public, but it doesn't go through the QA testing that a production firmware would go through. If you choose not to run it that's your choice. Hopefully not too long before it goes final, but we'll have to wait and see. Some add-ons have been updated to be compatible with 4.2.19 e.g. nightly build of squeezecenter.

Also are you saying you don't have a backup? You should backup important data primarily stored on any device, e.g. to a USB disk or some place else. RAID is not a replacement for backing up important data primarily stored on the NAS. RAID provides redundancy/high-availability not backup. See Preventing Catastrophic Data Loss

szlevi wrote:
NetGear has to maintain an existing feature set and continue support for devices released as early as 2008. There are challenges in doing this and they do a good job of keeping things up to date and fixing problems where they arise. First, they are maintaining waaaay more back - any old X6 had the same fugly UI like this one.

The X6 may have the same UI but it certainly doesn't have the same feature set. The new ARM platform (Duo v2, NV+ v2) has a new UI but at least for now has quite a limited feature set.

On the x86 boxes I'd rather an old UI that works well than a new UI released before it's ready or with a reduced feature set. Rewriting a UI is a lot of work. There's a whole lot of code that has to be rewritten, extensive testing required etc.

szlevi wrote:
Second, Netgear are making money hand over fist on this ReadNAS product-line, it's been widely reported last year that Netgear have captured the #1 position in the market of NAS systems under $5k and they are #4 in the market between $5k and $25k.

I would also like them to pour more money into development. I don't know what they are spending on it, but one would presume that they would be increasing spending as the ReadyNAS line diversifies and sales improve.

szlevi wrote:
Third, they already differentiate between Ultra and Pro though it is, once again, done in the laziest, most cheap@ss manner: they simply disable features in Ultra... pathetic.

Development, support etc. costs money. Believe it or not, if you have a feature e.g. VLAN, some people who don't know what they're doing will enable it and lose access to their NAS. So providing an option for users with the feature set they need and removing unnecessary features that will just confuse them and cause problems is a good way to go. They can pass the savings onto the consumer. Those who need the business feature set can pay for it.

szlevi wrote:
Summa summarum: nothing holds Netgear back from splitting the code base

Almost certainly, the code base has already split. There are features added for x86 that have not been added for Sparc (e.g. new add-ons menu for one thing which if it was going to be added to Sparc one would've expected it to be added by now). There are plenty of differences between Sparc and x86, visible from the UI, the GPL (http://www.readynas.com/gpl) etc.

szlevi wrote:
Btw some have had success installing Solaris on their ReadyNAS Pro boxes (see a report here:http://www.readynas.com/forum/viewtopic.php?f=19&t=23290&start=15#p316597). However note this is completely unsupported and voids the warranty of the ReadyNAS. Exactly. And that's just beyond the fact that for $800-900 I don't expect I need to install and maintain my own distro.

Well you don't need to install it and it's not recommended as the ReadyNAS firmware is a much better option. With the feature set, particularly things like X-RAID2, the RAIDiator firmware is the best OS for the device. I was just saying that if you know how it is something you can do.