I have been the proud owner of a Ultra 6 for about three weeks now. After I got it I spend a couple of days configuring, installing and transferring all the files. I installed a some add-ons (Sabnzbd, Transmission & ReadyDLNA) and they all ran without error. I added all the previously transfered music files to my iTunes library, after it finished building the library it worked like a charm, no lag or whatsoever. But then I wanted to add the squeezecenter add-on, I read the instructions which advised me to first install "Clean_SqueezeCenter_DB_1.0-x86", did that, installed squeezecenter and then things went wrong!I can't see any of the files I previously transferred to the /media/ folder in Windows. When I log in as admin I can see all the files and folders in the /c/media/ folder but nothing in the /media/ folder. Also iTunes doesn't see the files and is unable to play anything stored on the NAS. Squeezecenter, ReadyDLNA and all the other add-ons are still working fine. Via http access I can see all the files and folders in /media/. I checked via SSH and I can also see all the files in the /media/ folder, all the symbolic links are there.I'm completely lost as to how to fix this, so I hope there is a netgear wizard here that can help me!

Seansvr wrote:I have been the proud owner of a Ultra 6 for about three weeks now. After I got it I spend a couple of days configuring, installing and transferring all the files. I installed a some add-ons (Sabnzbd, Transmission & ReadyDLNA) and they all ran without error. I added all the previously transfered music files to my iTunes library, after it finished building the library it worked like a charm, no lag or whatsoever. But then I wanted to add the squeezecenter add-on, I read the instructions which advised me to first install "Clean_SqueezeCenter_DB_1.0-x86", did that, installed squeezecenter and then things went wrong!I can't see any of the files I previously transferred to the /media/ folder in Windows. When I log in as admin I can see all the files and folders in the /c/media/ folder but nothing in the /media/ folder. Also iTunes doesn't see the files and is unable to play anything stored on the NAS. Squeezecenter, ReadyDLNA and all the other add-ons are still working fine. Via http access I can see all the files and folders in /media/. I checked via SSH and I can also see all the files in the /media/ folder, all the symbolic links are there.I'm completely lost as to how to fix this, so I hope there is a netgear wizard here that can help me!Hi, have you managed to fix this. I have the same issue. However, I do not know to log on as admin and do not know how to ssh.my data is still there as you say, squeezecentre is still playing nicely, but i cant see any files. This all happened after i upgraded the firmware following transmission install.I hope someone can help.

Unfortunately not. I'll post here when I have the solution.

Dears,I installed the add-on transmission yesterday and the same issue happened to me: the folder c/media was normally full while the share media became empty with just a folder "transmission" in it.I copied the data to a new created share because I was afraid to loose everything. Then deleted the media share.... I then uninstalled the add-on.Even with re-creating (after deleting) the share media and re-copying everything inside it still does not help. The share media is empty, while on c/media I still see the files.I fear that this add-on corrupted the file system. I believe a warning should be sent to all forum users not to install this add-on.I am afraid that now the only way will be to reset everything to factory default. That means loosing all the data, it will take some time to archive everything on external disks before to do that...I have this NAS for 3 weeks and I must say I am very disappointed: it is now as usefull as a brick. :( Lets hope there will be a solution in the coming week.Guilhem

Guilhem, I think you're right.I guess there is no other option than a factory reset and start all over again.

Seansvr wrote:I guess there is no other option than a factory reset and start all over again.That would be extreme as your data is in tactWhy your media is not visible in the media share is known & understood - it is due to a incorrect CIFS server configuration, not any deletion of corruption of your data. How that configuration has been incorrectly modified is what Netgear need to fix in their next firmware. This is a firmware fault introduced in 4.2.19 and not caused directly by any addons - however addons from super-poussin such as transmission tend to pointed to due to reference to "webroot", a share used by many of his addons, but this is a symptom not the cause. Note that the problem has been seen even when users have no addons installed other than those provided by Netgear as part of an installation using 4.2.19.As frustrating as it might be I would strongly recommend you wait for an (overdue?) update from Netgear

Empty /media share while /c/media is filled #16777983

43 Replies

Replies have been turned off for this discussion

ndroberts1
Aspirant
Nov 13, 2011
I figured out what the problem is and here is a temp workaround for my problem.
Located in the /etc/frontview/samba# direcory is the Shares.conf file with an incorrect path referance.

[media]
path = /c/temp
comment = "Media Files"
oplocks = 1
admin users = "admin","Administrator"
write list = "@users"

I simply stop CIFS shares - edit the file. Change /c/temp to /c/media and restart CIFS from frontview.
This solves the problem until the next reboot. I have yet to figure out how to change it permanently.
gleid
Aspirant
Nov 16, 2011
Thankyou for this extremely useful post! :D I finally understands what happened to my media share. media gets its data from webroot in my case, instead of c. I tried to rename the media folder back and forth, but it didnt work. It still points to webroot... Anyone else got that?

EDIT!
It works! I actually just had to turn off CIFS and THEN rename a couple of times. Then turn it all back on. And wey! It worked! Thanks people!
But when I restart the ReadyNAS the problem returns :(
gleid
Aspirant
Nov 16, 2011
Installed the 4.2 beta and it seems to work even after restart now! :D :D
tubarao
Aspirant
Dec 16, 2011
@pidsly and all

This seems to solve the problem I described under the following link:

http://www.readynas.com/forum/viewtopic.php?f=65&t=59548

But since I am not a techie and my mother language is not english, could someone explain to me what are all the steps I have to do? I understand I have to rename the media share into something like "mediax" and rename it back to "media". But: is there any reboots to be done inbetween? or install raidiator 4.2.20?

Thanks in advance!
tubarao
Aspirant
Dec 18, 2011
@all

I tried (as dummy user of the Logitech Media Server) the following and it worked. Hope it lasts.

- Uploaded und updated my ReadyNAS Ultra 2 Plus with the beta Version of Raidiator 4.2.20 T19 to be found here: viewtopic.php?f=51&t=57193
- Rebooted the NAS
- Changed the share name of my Media share into Mediax (could have been any other name)
- Rebooted once more (do not know if this is necessary)
- Renamed the name Mediax back to Media
- Rebooted once more
- and Bingo: everything is BACK !!
jkpaul
Aspirant
Dec 18, 2011
Hi,
I'm suffering the same problem though it isn't the biggest issue for me, so I'm not keen to use this work-around if it is still temporary.
I'm concerned that the fix won't work if I need to reboot the ReadyNAS.

Can anyone advise if it does need to be done after every reboot?!
If so I think I'll wait for the next firmware update (c'mon Netgear!).

Thanks,
Paul

sphardy1

Apprentice

Dec 18, 2011

tubarao wrote:
@all

I tried (as dummy user of the Logitech Media Server) the following and it worked. Hope it lasts.

- Uploaded und updated my ReadyNAS Ultra 2 Plus with the beta Version of Raidiator 4.2.20 T19 to be found here: viewtopic.php?f=51&t=57193
- Rebooted the NAS
- Changed the share name of my Media share into Mediax (could have been any other name)
- Rebooted once more (do not know if this is necessary)
- Renamed the name Mediax back to Media
- Rebooted once more
- and Bingo: everything is BACK !!

tubarao wrote:
@all I tried (as dummy user of the Logitech Media Server) the following and it worked. Hope it lasts. - Uploaded und updated my ReadyNAS Ultra 2 Plus with the beta Version of Raidiator 4.2.20 T19 to be found here: viewtopic.php?f=51&t=57193 - Rebooted the NAS - Changed the share name of my Media share into Mediax (could have been any other name) - Rebooted once more (do not know if this is necessary) - Renamed the name Mediax back to Media - Rebooted once more - and Bingo: everything is BACK !!

I would have hoped that 4.2.20 would be able to correct this issue without requiring users to manually rename their shares multiple times

GeneDoc
Aspirant
Jan 27, 2012
I have a Ultra 4+ and ran into the issue where I had many /media/music, /media/picture, and /media/video files. I was running Radiator 4.2.19. I installed SqueezeCenter following the Logitech website instructions of cleaning, rebooting, installing squeezecenter, rebooting, cleaning, and then setting up the squeezecenter. Music plays on my SqueezeBox Duet and I declared success. Alas, happiness was premature.

As others have seen, I went back to my ReadyNas and the /media folder is corrupted, with no /pictures or /music or /video folders. I hopped on that joy of the InterWeb and found I was not alone. After I shed a tear of joy, I tried to update to the latest beta for Radiator 4.2.20-T28 today and now there's a /media folder and a /squeezecenter folder, but no music, picture, or video content in the /media folder. There are a couple folders in the /media that look like /squeezebox configuration folders, but my media are not visible.

Any thoughts on the next step?

*Note, I'll try the Mediax rename when I get home tonight. If that's it, I'll need to hit my head on the wall a few times for good measure.
mdgm-ntgr
NETGEAR Employee Retired
Jan 27, 2012
Do the renaming of the share. That will fix it. Issue will not reoccur on 4.2.20
GeneDoc
Aspirant
Jan 28, 2012
Yes, the media share rename worked. Boy, that could have been nearly fatal, as I may have assumed the s@#t had hit the fan and it was time to start over. Someone needs to put this issue on the Logitech site to ensure that 4.2.20 is used and nothing prior.

Forum Discussion

Empty /media share while /c/media is filled #16777983

43 Replies

Related Content

Orbi RBR50 & Virgin Media

ORBI RBK 53 et PLEX media serveur

Wie identifiziere ich eine offizielle NETGEAR-Website oder ein Social-Media-Konto?

Orbi, synology, media server

Nighthawk R8000 to Virgin Media HUb

NETGEAR Academy

ProSupport for Business