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billv686's avatar
billv686
Aspirant
Jan 31, 2018

Encountered issue with 6.9.2

Been using RN314 for over a year,   It has been working fine until this update.  Noted that users were having issues with shares previously mounted after a few days, or could not mount them again after reboot.   I was using and Underscore in the Device Name "ReadyNas_314" and after the upgrade the network could not be found any more, it seems it shortened it to just "ReadyNas".  When I tried to remove the underscore and shorten the name a few days later when we could no longer mount shares at all, it would change in the frontview but return to old name after reboot.  I logged in using ssh and found the hostname was correct but the hosts file still had the old name with the underscore.  When I tried to vi the hosts file, got message that there was no "swap" available so I could not save any changes.

  I checked the message log and found that there were errors rotating the logs and said it was out of space, I could not find any mounted drives that were anywhere near even 50% full, but I deleted two of the log files to make space and rebooted the unit from the command line.

  After a reboot it seemed that the naming issue was resolved and I could vi the hosts file and fix that minor error, but we still had problems connecting to the shares.

  I had created several groups of users and we have used them to access shares that had the group name assigned for access but, after installing 6..9.2 firmware update, users could no longer access shares that belonged to the group they were assigned to and I had to remove the group access to shares and assign access to each individual user.

  I managed to get it all working again but it took me days to troubleshoot and get the unit to opeartional status again.  I somebody else might find the information useful and of course maybe tech support can fix the firmware.

 

 

Bill

 

 

13 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    wrote:

    I was using an underscore in the Device Name "ReadyNas_314" 

    Per the IETF RFCs, underscores aren't legal characters in hostnames.  Netgear used to allow them anyway, but that behavior was recently changed.

    • billv686's avatar
      billv686
      Aspirant

      I understand the "Underscore" issue but I have been using it in Unix based systems for about 30 years and It worked fine in the previous firmware 6.9.1 and there was no mention of the changed behavior in the change notes.  It would have been nice to know before implementing the new version.

        Also that does not explain the other issue of the "swap" space crash and log space rotation issue.

        And the fact that group access no longer works after the update,  All the group access information seems to be intact and no signs of corruption, it just stopped working.

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        wrote:

        I understand the "Underscore" issue but I have been using it in Unix based systems for about 30 years and It worked fine in the previous firmware 6.9.1

         


        Actually Netgear started enforcing the RFC character limits last April (in 6.7.1).  Are you sure you upgraded from 6.9.1?

         

        I agree it should have been in the release notes (and wasn't).

         


        wrote:

         

          Also that does not explain the other issue of the "swap" space crash and log space rotation issue.

          And the fact that group access no longer works after the update,  All the group access information seems to be intact and no signs of corruption, it just stopped working.

         


         

        Understood. I think you'll need some analysis from Netgear on those.

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