NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Erratic Access to Folders
I have just updated to firmware 6.4.1 from 6.4.0. I had been having access problems, where connection to the server seemed to last a set amount of time and then we were kicked out. With the upgrade...
Hi ismaeljk,
Does this also happen using AFP? If you will turn off AV, will it make a difference?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
The first image below shows the files when browsing via the Netgear Admin page. The following image shows what can be seen in Finder ... After a long wait one of three options is possible - no files show in Finder, all files show in Finder, or you get kicked out of the shared folder and cannot acces it until you disconnect from the Shared Folder and connect again.
Hi ismaeljk,
Does this also happen using AFP? If you will turn off AV, will it make a difference?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community TeamHi Brian,
Thank you for your response. Using AFP did not work, but turning off AntiVirus I think has worked wonders. I will confirm in a few days when we have had a chance to test it a bit more...
What are the consequences of this?
Hello ismaeljk,
If disabling AV fixed it then your NAS is affected by the performance issue which was discovered few months ago that started at 6.4.0, I think. BETA FW has been already release to address this, that's 6.5.0-T338 (Beta 2) in case you want to try.
Official one will be released soon.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
