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neilb41's avatar
neilb41
Tutor
Jun 12, 2017
Solved

Error 7077010002

Can anyone throw any light on the above error code (7077010002)?

 

I have a backup of a remote server set up to use rsync over ssh.  The connection used to work but now fails with the above code.

 

The syslogs on the remote server show that a sucessful ssh login occurs before a disconnect signal is recieved from the ReadyNAS.  I cannot locate any equivalent logs on the ReadyNAS to debug at that end (I do have root access over ssh to the ReadyNAS).  

 

Any pointers would be gratefully recieved.

  • ***SOLVED***

    Thanks to JennC for pointing me to the appropriate logs.

     

    The issue was not with the ReadyNAS as such but with the configuration of the ssh forced commands.  The root 'authorized_keys' file starts with the phase:

    from="192.168.xxx.xxx", command="/usr/bin/rsync" ssh-rsa....

    where 'xxx' is replaced by the ip address of the NAS.  This restricts a root login to the NAS, and only to exceute the rsync command. In reorganising my network recently I had changed the static IP address of the NAS ... thus the condition failed.  I hadn't noticed the failure at the time (note to self... pay more attention to your logs) and had not made the link.  Correcting the IP address in the authorized_keys file solved the problem.

6 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello neilb41,

     

    Where do you get this error message? What's the firmware version of the NAS?

     

    Welcome to the community!

     

    Regards,

    • neilb41's avatar
      neilb41
      Tutor

      Thanks JennC

       

      The error occurs when I attempt to start the backup (Backup > [right click backup job] > Start).

       

      Firmware is 6.7.4

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello neilb41,

         

        Can you download system logs and upload to wikisend.com then PM me the download link?

         

        Regards,

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