NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dayma
Dec 09, 2013Aspirant
Error code: ERR_CONNECTION_REFUSED
Hello all. I own a NETGEAR RN10200. The NAS itself is having some issues and I could use your help. I am able to access all my shares without issue. Any type of admin though is not working. When I go to the url/admin I get the error "Error code: ERR_CONNECTION_REFUSED".
I tried to get to the boot menu per their instructions but it seems to be failing at step #5 where I should be able to scroll through the boot options. If I am holding the reset in AND pushing the backup button it does NOT change the LEDs at all.
http://kb.netgear.com/app/answers/detail/a_id/22892
Any help would be appreciated.
Thanks!
I tried to get to the boot menu per their instructions but it seems to be failing at step #5 where I should be able to scroll through the boot options. If I am holding the reset in AND pushing the backup button it does NOT change the LEDs at all.
http://kb.netgear.com/app/answers/detail/a_id/22892
Any help would be appreciated.
Thanks!
6 Replies
- mdgm-ntgrNETGEAR Employee RetiredPer the instructions you release (stop holding) the reset button, and then press the backup button to scroll through the options and then press the reset button again to confirm your choice.
- daymaAspirantmdgm wrote: Per the instructions you release (stop holding) the reset button, and then press the backup button to scroll through the options and then press the reset button again to confirm your choice. 
 Sorry you are correct I did that. I let go of the reset button after ALL the LED's are lit. The second I do that the power LED starts blinking and when I hit the backup button no other LEDs go on.
- mdgm-ntgrNETGEAR Employee RetiredTry pressing the backup button a second time. Does it move on to the next boot menu option?
- daymaAspirantmdgm wrote: Try pressing the backup button a second time. Does it move on to the next boot menu option? 
 I just tried and the power LED continues to blink and then continues to boot.
- daymaAspirantOK, I got into the boot menu and did the reinstall OS option. It's really hard to tell when its complete but after a couple of hours and a reboot it is still throwing the same errors...
 Any ideas???
 Thanks!
- mdgm-ntgrNETGEAR Employee RetiredPerhaps try contacting support.
Related Content
- Jan 17, 2016Retired_Member
NETGEAR Academy
 
 Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 
Join Us!
