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dayma's avatar
dayma
Aspirant
Dec 09, 2013

Error code: ERR_CONNECTION_REFUSED

Hello all. I own a NETGEAR RN10200. The NAS itself is having some issues and I could use your help. I am able to access all my shares without issue. Any type of admin though is not working. When I go to the url/admin I get the error "Error code: ERR_CONNECTION_REFUSED".

I tried to get to the boot menu per their instructions but it seems to be failing at step #5 where I should be able to scroll through the boot options. If I am holding the reset in AND pushing the backup button it does NOT change the LEDs at all.

http://kb.netgear.com/app/answers/detail/a_id/22892

Any help would be appreciated.

Thanks!

6 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Per the instructions you release (stop holding) the reset button, and then press the backup button to scroll through the options and then press the reset button again to confirm your choice.
  • mdgm wrote:
    Per the instructions you release (stop holding) the reset button, and then press the backup button to scroll through the options and then press the reset button again to confirm your choice.


    Sorry you are correct I did that. I let go of the reset button after ALL the LED's are lit. The second I do that the power LED starts blinking and when I hit the backup button no other LEDs go on.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Try pressing the backup button a second time. Does it move on to the next boot menu option?
  • mdgm wrote:
    Try pressing the backup button a second time. Does it move on to the next boot menu option?


    I just tried and the power LED continues to blink and then continues to boot.
  • OK, I got into the boot menu and did the reinstall OS option. It's really hard to tell when its complete but after a couple of hours and a reboot it is still throwing the same errors...

    Any ideas???

    Thanks!

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