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Forum Discussion
Solved
Error: DO_RAW_SPIN_LOCK+C, need to resync...
Hi, I think it's after a reboot... I rebooted my ReadyNAS 104 then went to job, then realised I wasn't able to access it... Came back to home and it's displaying: DO_RAW_SPIN_LOCK+C.... I went so...
mrvincent wrote:
I'll factory reset it, hope I can get back all the data back from it...
Unfortunately, a factory reset does destroy all the data.
Yeah I know, did my 4TB backup, took a while, did factory reset, put back the settings... Then I'm transfering back my data..... This is ridiculously long... And this is about the third time I get strange errors like this with this netgear product....
I just wanna understand what's is going wrong... So it won't happens again...
Hello mrvincent,
The error may occur due to a lot of possible reason. I believe in your case it can possibly determined if our engineers can have remote/console access to the NAS to debug it.
Regards,
Marty_M
NETGEAR Community TeamI already did a factory reset...
Hello mrvincent,
It does appear that you already decided to factory reset and reconfigure the NAS from from scratch. I do apologize for the inconvenience. If in case the problem occurs again you may contact support, avail a contract for escalation to our higher tier or to our engineering department.
Regards,
Marty_M
NETGEAR Community Team
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