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Forum Discussion

grebi's avatar
grebi
Aspirant
Aug 15, 2020
Solved

Error Message on RND 314 since add new disks

Hi,

I used my RN314 NAS with two disks for many years.

Now last week I've beed add two disks.

Everthing looks fine and I've no problems useing the NAS.

But on the frontdisplay I get after a few minutes the following massage "(null)+ffffffff88151034".

 

What does it mean?

 

Thanks for help.

 

Gregor


  • grebi wrote:

    OK, Thanks. The error occours if I enable the ReadyDLNA and the database ist updating.

    Can I delete the database? Or is there an other issue to fix the error?


    It's possible that ReadyDLNA is crashing because you have a corrupted media file.  Normally malformed media won't crash the NAS itself, but if there is something really wrong with the file system, the NAS might crash when ReadyDLNA tries to read it.

     

    Did you look for errors in the log zip file?

     

    You could also try copying the files in the share that is causing the crash, just to make sure you can read them all.

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    It means that some process in the NAS software is crashing at that location.

     

    Try downloading the full log zip file from the NAS admin ui.  Look in system.log and kernel.log around the time the error pops up, and see if there are any clues on the cause.

     

    • grebi's avatar
      grebi
      Aspirant

      OK, Thanks. The error occours if I enable the ReadyDLNA and the database ist updating.

      Can I delete the database? Or is there an other issue to fix the error?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        grebi wrote:

        OK, Thanks. The error occours if I enable the ReadyDLNA and the database ist updating.

        Can I delete the database? Or is there an other issue to fix the error?


        It's possible that ReadyDLNA is crashing because you have a corrupted media file.  Normally malformed media won't crash the NAS itself, but if there is something really wrong with the file system, the NAS might crash when ReadyDLNA tries to read it.

         

        Did you look for errors in the log zip file?

         

        You could also try copying the files in the share that is causing the crash, just to make sure you can read them all.

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