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Forum Discussion
Error reporter: "An error has occurred"
Been getting this error message every time I log into the admin console lately: Clicking "Inspect" or "Show Log" reveals no additional information. As for apps, I'm running the latest version of...
You probably need someone from Netgear to take a look.
If you purchased a new unit between 1 June 2014 and 31 May 2016 then you have lifetime chat support.
Hi nsne,
I suppose you still have you access your data. If you will ignore or close that window, can you still navigate the admin page properly? Also, we would like to check on your logs to know what's going on with your system. Instructions on how to send your logs can be found here.
Kind regards,
BrianL
NETGEAR Community TeamI do have access to the data. It's weird: The error message reappears regularly, but it looks benign. I've shut off the add-ons and still had it reappear, so I'm assuming it's related to Amazon Cloud Sync. That's the only new feature I've enabled in the past month.
BrianL, I'm sending you the logs now via e-mail.
There's definitely something strange about your Amazon Cloud Drive sync.
I'll see if I can get more details about what kind of problem you're having.
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