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Forum Discussion
whgmkeller1
Apr 05, 2017Aspirant
Error reporter: "An error has occurred"
I get this error message on all my Netgear ReadyNAS since a couple of days..... Strange thing is, that everything seems to be working OK - no loss of data, everything reachable. And not...
nsne
Apr 05, 2017Virtuoso
I started a thread with this exact same title last August. Please do a search before creating a new thread.
It might have something to do with Amazon Cloud Sync. It might also have something to do with the browser. When I was using older versions of Safari Preview, I would see the dialogue box, but when I used Firefox or Chrome, there would be no error message.
StephenB
Apr 06, 2017Guru - Experienced User
nsne wrote:
I started a thread with this exact same title last August. Please do a search before creating a new thread.
It's good to open a new thread when you come across a problem. In many cases people have similar symptoms, but there are different root causes.
Also if you are sharing the thread with other people having the same problem, its very difficult to offer help, since you need to separately track everyone's status.
- nsneApr 06, 2017Virtuoso
I can see starting a new thread if we had managed to move one step beyond the symptom— that being the error message. But a single thread might have helped us compare commonalities before realizing that they merited splitting into separate issues.
There's still no solution—or even a follow-up—to my "Error reporter" issue after six months, so it doesn't look like the multiple threads/single symptom is working particularly well.
- StephenBApr 06, 2017Guru - Experienced User
nsne wrote:
There's still no solution—or even a follow-up—to my "Error reporter" issue after six months, so it doesn't look like the multiple threads/single symptom is working particularly well.
I agree it hasn't worked out well in this case (and your thread is potentially dead). But it is clear that talking to multiple people with similar/identical problems on one thread creates confusion for everyone.
Adding a link to the older thread is one approach - that provides the context, but reduces the possibility for confusion.
- whgmkeller1Apr 06, 2017Aspirant
Well, of course I noticed the older thread, but wasn't able to add to that becaus it was closed for new posts... So I HAD to open an new one...
Anyway, no solution yet - and I am still getting this error message on all my ReadyNAS'es...
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