Error when trying to delete snapshot

Sent you a PM.

Add me to the list of users experiencing this same error: "28004020002 Error in Delete Snapshot"

Support has been unable to resolve for me thus far. I've tried turning Snapshot Access on & off, but it hasn't helped.

I'm also running 6.2.4 on a RN104, but I have no idea how to determine whether my shares have been upgraded to this same version.


mdgm, if you could offer any help or suggestions, I'd be very grateful.

thx-
Bez

Hi wiscobez please let me know your case number.

"ME TOO". Same problem as wiscobez. I've got an RN316.
Tried everything mdgm suggested here and other forum threads to no avail.
Have call into support (case #25301055), waiting for them to "analyze logs".
Having ssh-ed in as root, I've found the offending snapshot dirs and files, however I'm not going to remove them until/if I get confirmation that's a "good thing" to do.

Same problem here with the RN312: "28004020002 Error in Delete Snapshot"

NilsonRPM I have removed the snapshots that were not upgraded from your system.

hello also hve that same problem
with delating snapshots
have 314

do somebody have knowledge how resolve this problem?

Hi lisa,

I have sent you a PM

Hi lisa,

I have removed your snapshots per your request.

I have the same problem trying to delete snapshots. I have a Readynas 3220 running 12 x 4TB drives and my space is almost out (1.5tb left) I have tried to delete the snapshots from the timeline and it doesn't seem to make a difference whether the snapshot access is off or on I get the same message - 28004020002 Error in delete snapshot. Any help would be greatly appreciated!