NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
eth0 Network Interface broken after Software Upgrade to 6.9.3 Still broken in 6.10.0
Hi All,
I refer to this old post https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/eth0-Network-Interface-broken-after-Software-Upgrade-to-6-9-3/m-p/1639609#M149610 becuse this is wh...
Cavy wrote:
Yep, I would but the company I bought it from is "no more".
I was talking about doing an RMA with Netgear.
If you are the original purchaser, the manufacturer's warranty is 3 years. The RN214 was introduced in the fall of 2016, so most owners should still be covered by the warranty.
Yep, I would but the company I bought it from is "no more".
Cavy wrote:
Yep, I would but the company I bought it from is "no more".
I was talking about doing an RMA with Netgear.
If you are the original purchaser, the manufacturer's warranty is 3 years. The RN214 was introduced in the fall of 2016, so most owners should still be covered by the warranty.
Ahh, ok will do thanks for your help.
Cavy wrote:
Ahh, ok will do thanks for your help.
You'd do this via my.netgear.com. If you never uploaded your proof of purchase, you will need to do that.
Hi,
Ok so I called Netgear, and creating a case number #41230668, and sat on the phone, nearly an hour, explaining all this few times to the agent, who spoke toa Senoir Expert 3 times, then was told we'll call you back, ok I said, thanks speak soon.
5 days later I asked for an update on my warranty case via the portal, and got a thanks, sorry it took so long, we need to do troubleshooting as per our policy(err did I mention if I reboot the NICs don't work....), so sorry for inconvienence can you call us, case closed.........
WAH!!!!!!!!!!!!! Sorry Netgear this is not customer support.
We have a saying in AU, "NOT HAPPY JAN!!!".
Netgear, the product you built is broken after firmware 6.9.3, please fix or replace.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
