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Every HDD I put in Pro Pioneer fails: What is wrong?
So I started getting creeping SMART errors on disk 4 (2TB WD2003FYYS) of my Readynas Pro Pioneer. Seeking to avoid a calamity, I checked the HCL, asked around the Readynas forums and decided on a Netgear-blessed 4TB Hitachi to replace the 2TB WD that the Pioneer told me had failed.
But the Pioneer promptly failed to recognise the new drive. It said "Testing disk 4", and I could hear the drive spin, but a few seconds later it reported "Disk 4 failed".
So I tried another 2TB WD of the same variety and vintage as the original drive the Pioneer told me had failed. It also failed.
Then I tried another 2TB WD (again, same vintage and model as the original drive). It failed as well.
I've now tried three replacement drives - they can't all be bad, surely?
Now when I put in the original drive, the Pioneer fails to pass it so I have an array that is no longer redundant.
Has anyone seen behaviour like this with a Pro Pioneer? Could the RAID controller be bad?
As this drive is no longer redundant, I'm putting it into cold storage until I can get a handle on the situation.
I use this RAID for my business, so I really need to fix the problem swiftly.
Can anyone lend any insight into what is happening?
But the Pioneer promptly failed to recognise the new drive. It said "Testing disk 4", and I could hear the drive spin, but a few seconds later it reported "Disk 4 failed".
So I tried another 2TB WD of the same variety and vintage as the original drive the Pioneer told me had failed. It also failed.
Then I tried another 2TB WD (again, same vintage and model as the original drive). It failed as well.
I've now tried three replacement drives - they can't all be bad, surely?
Now when I put in the original drive, the Pioneer fails to pass it so I have an array that is no longer redundant.
Has anyone seen behaviour like this with a Pro Pioneer? Could the RAID controller be bad?
As this drive is no longer redundant, I'm putting it into cold storage until I can get a handle on the situation.
I use this RAID for my business, so I really need to fix the problem swiftly.
Can anyone lend any insight into what is happening?
9 Replies
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- Could be a hardware issue.
What version of RAIDiator is on the unit? - Thanks, mdgm, it's RAIDiator 4.2.25.
- Perhaps reboot the ReadyNAS, then try hot-adding (add while NAS is on) the replacement disk again.
- Thanks, but I've done this several times with each drive and each time a drive fails. I've also tried a few times with each drive from a cold start. How could I test if the RAID controller is fried?
- Backup your data and try a factory default (wipes all data, settings, everything).
- Thanks, mdgm, I may have to do that but I'd like to exhaust other possibilities before I try the nuclear option. There's 7TB on the array and no easy way for me back it up, especially since if it's a hardware problem a factory default won't help.
Is there any way to test the RAID controller? Do you know what have others have done in this circumstance?
Many thanks for your continued support. - Probably bad backplane, not giving right power to the disk. Could also be the PSU possibly.
- Thanks for your help, Chirpa. There's something definitely weird going on.
As to the possibly bad backplane, what can I do about that?
Just to update you on where I'm at:
I bought another HDD, this time a Seagate 2TB (ST2000DM001) and installed it in another, identical bare bones Pro Pioneer I borrowed from a friend. Both Pro Pioneers run RAIDiator 4.2.25.
My friend's Pro Pioneer started up, found the Seagate drive, formatted it and a few minutes later, Voila! A new (non-redundant) NAS.
OK, so I take this Seagate drive and swap it back into my Pro Pioneer. The NAS starts, finds the new Seagate and proceeds to oscillate back and forth between Drive Failed/Drive Passed on the LED.
Eventually, the Pro Pioneer decides to Resync, which is what it's doing now. Fingers crossed.
My questions:
1. Should the resync fail, is my data at risk (or will the NAS just go back to being non-redundant as it was before)?
2. Can I simply take my drives and replace them in my friend's Pro Pioneer for now so I can get back up and running?
What are any caveats or things I should know based on what I wrote above?
As always, your continued assistance is warmly received. - You can migrate your disks to your friends NAS (powered down of course). It's best to label the drives by slot number as you remove them. If your friend's system is not running 4.2.25, it would be best if you updated it before you migrated. Otherwise it will attempt to downgrade your OS to whatever firmware he is running.
Then make/update a backup if you don't have one.
You can then try inserting the Hitachi by itself into your pro, and see if that installs. Use the same slot you inserted it in before. If it works, then it seems likely that it is the PSU.
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