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Forum Discussion
pashalifi
Sep 14, 2020Aspirant
Externsl USB HDD not recognised by ReadyNAS RN102
I'm trying to connect an external HDD to the top back USB port on a ReadyNAS RN102, to copy files to and from the ReadyNAS to the HDD (a Western Digital 14TB Elements). The HDD is powered on and ...
- Sep 14, 2020
dmesg output below - not sure about the 'spinning up ... not responding ... timing out ... hardware error...' The device is brand new and working fine mounted to my Ubuntu Dell XPS for read and write, also working fine mounted to my Dune HD media player. So I think you may be right, the 14TB volume is too much.
Never mind, thanks for your help - I'll just copy to / from over the network instead.
Cheers, Stephen
[8437870.744004] usb 3-1: new SuperSpeed USB device number 2 using xhci_hcd [8437870.764542] usb 3-1: New USB device found, idVendor=1058, idProduct=25a3 [8437870.764561] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [8437870.764572] usb 3-1: Product: Elements 25A3 [8437870.764581] usb 3-1: Manufacturer: Western Digital [8437870.764591] usb 3-1: SerialNumber: 39524B575239574C [8437870.766214] usb-storage 3-1:1.0: USB Mass Storage device detected [8437870.766866] scsi host3: usb-storage 3-1:1.0 [8437871.765073] scsi 3:0:0:0: Direct-Access WD Elements 25A3 1030 PQ: 0 ANSI: 6 [8437871.769953] sd 3:0:0:0: Attached scsi generic sg2 type 0 [8437871.771099] sd 3:0:0:0: [sdc] Spinning up disk... [8437872.773731] ...not responding... [8438054.804657] sd 3:0:0:0: timing out command, waited 180s [8438234.824536] sd 3:0:0:0: timing out command, waited 180s [8438414.834014] sd 3:0:0:0: timing out command, waited 180s [8438414.834094] sd 3:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [8438414.834112] sd 3:0:0:0: [sdc] Sense Key : Hardware Error [current] [8438414.834152] sd 3:0:0:0: [sdc] ASC=0x44 <<vendor>>ASCQ=0x81 [8438594.854770] sd 3:0:0:0: timing out command, waited 180s [8438594.854851] sd 3:0:0:0: [sdc] Test WP failed, assume Write Enabled [8438774.874714] sd 3:0:0:0: timing out command, waited 180s [8438774.874794] sd 3:0:0:0: [sdc] Asking for cache data failed [8438774.874808] sd 3:0:0:0: [sdc] Assuming drive cache: write through [8438774.879952] sd 3:0:0:0: [sdc] Unit Not Ready [8438774.879979] sd 3:0:0:0: [sdc] Sense Key : Hardware Error [current] [8438774.880017] sd 3:0:0:0: [sdc] ASC=0x44 <<vendor>>ASCQ=0x81 [8438954.884145] sd 3:0:0:0: timing out command, waited 180s [8439134.904441] sd 3:0:0:0: timing out command, waited 180s [8439314.914554] sd 3:0:0:0: timing out command, waited 180s [8439314.914649] sd 3:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [8439314.914666] sd 3:0:0:0: [sdc] Sense Key : Hardware Error [current] [8439314.914706] sd 3:0:0:0: [sdc] ASC=0x44 <<vendor>>ASCQ=0x81 [8439314.915202] sd 3:0:0:0: timing out command, waited 30s [8439494.934127] sd 3:0:0:0: timing out command, waited 180s [8439674.944036] sd 3:0:0:0: timing out command, waited 180s [8439674.944126] sd 3:0:0:0: [sdc] Attached SCSI disk
schumaku
Sep 14, 2020Guru - Experienced User
EXT4 should be fine, Netgear is even promoting EXT4 e.g. for backup usage. A supported native Linux file system is always better than the supported 3rd party ones like FAT32 (not for that capacity) or NTFS.
Not sure the 32-bit OS can handle the block file system on a 14 TB unit alone. Time to look under the hood enable ssh and login using root and the admin password; then e.g. # dmesg for the kernel message on a hot plug of the USB storage, check if it's mounted # mount ...
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