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Forum Discussion
Failed Drive - Can't Boot! HELP! #19341286
Hi everyone, I hope someone out there can give me some guidance as I no longer have access to my data and somewhat stressed to say the least... I've got the ReadyNAS NV and it's been working fla...
Thanks for the responses and suggestions. I've not done anything new yet -- my fancy new paperweight is a bit scary to me at the moment.
As for the details of what happened and when, I did nothing for a few days after all the email alerts. When I did see the alerts, I logged into the web interface and chose shutdown.
When I got home 5 days later, the blue power button LED was pulsing. I pulled the plug to power it down. I hit the power button to turn it back on and the drive LEDs never came on. The power button just pulsed and RAIDar couldn't find it. I tried the cut power and startup thing a few more times, all with the same result. At that point is when I *think* I may have held the power button and unknowingly at the time went into skip volume check mode. This time however, RAIDAR eventually did find my ReadyNAS with the bad disks detected message. That's when I removed all the disks and ran the HDD tests, discovering that volume 1 had legitimately failed. I then put volumes 2 and 3 back in (in their original slots 2 & 3), leaving slot 1 empty -- all while the power was off and the machine was unplugged. I got similar results as before with this configuration -- pulsing power LED and no luck with RAIDar.
StephenB: the offline tools you suggest -- are these the type of thing I could find online and try myself or is this something I'd need to have done professionally with specialised (i.e. expensive) equipment/software? I'm generally quite comfortable with computers as a developer and eternal tinkerer (though finding that as life goes on, time for these things is much tighter and tends to be lower on the priority list.)
To clone the drives (if I decide to fork out about $300 for new drives rather than go straight to some other form of professional recovery), is something like EaseUS (first one that I came across that does sector by sector copies) good? Are there any particular favourites out there?
What's the best way to determine if drives 2 and 3 are still ok or to approach getting the data off? maxblack, I'll try to hunt down that post you speak of regarding mounting the drives outside of the ReadyNAS world -- that sounds promising.
If it comes to this, does anyone know of any reasonable/reliable/recommended recovery services in the vicinity of Toronto, Canada?
Thanks again for the replies -- despite the fact that I've not yet established the extent of my problems, it's somewhat comforting to know there are competent folks out there that are willing to provide assistance. I'll keep checking in for feedback and provide any updates as they occur.
As for the details of what happened and when, I did nothing for a few days after all the email alerts. When I did see the alerts, I logged into the web interface and chose shutdown.
When I got home 5 days later, the blue power button LED was pulsing. I pulled the plug to power it down. I hit the power button to turn it back on and the drive LEDs never came on. The power button just pulsed and RAIDar couldn't find it. I tried the cut power and startup thing a few more times, all with the same result. At that point is when I *think* I may have held the power button and unknowingly at the time went into skip volume check mode. This time however, RAIDAR eventually did find my ReadyNAS with the bad disks detected message. That's when I removed all the disks and ran the HDD tests, discovering that volume 1 had legitimately failed. I then put volumes 2 and 3 back in (in their original slots 2 & 3), leaving slot 1 empty -- all while the power was off and the machine was unplugged. I got similar results as before with this configuration -- pulsing power LED and no luck with RAIDar.
StephenB: the offline tools you suggest -- are these the type of thing I could find online and try myself or is this something I'd need to have done professionally with specialised (i.e. expensive) equipment/software? I'm generally quite comfortable with computers as a developer and eternal tinkerer (though finding that as life goes on, time for these things is much tighter and tends to be lower on the priority list.)
To clone the drives (if I decide to fork out about $300 for new drives rather than go straight to some other form of professional recovery), is something like EaseUS (first one that I came across that does sector by sector copies) good? Are there any particular favourites out there?
What's the best way to determine if drives 2 and 3 are still ok or to approach getting the data off? maxblack, I'll try to hunt down that post you speak of regarding mounting the drives outside of the ReadyNAS world -- that sounds promising.
If it comes to this, does anyone know of any reasonable/reliable/recommended recovery services in the vicinity of Toronto, Canada?
Thanks again for the replies -- despite the fact that I've not yet established the extent of my problems, it's somewhat comforting to know there are competent folks out there that are willing to provide assistance. I'll keep checking in for feedback and provide any updates as they occur.
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