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Solved
Faulty ReadyNas RN3138
Need urgent support from Netgear. Trying to register my product but that isnt working on my profile so resorting to postng on here.
RN3138 (FW 6.9.4) running 4 WD Red 6tb drives. Only a couple...
Hi DarrenHeath
Welcome to the Community!Can you PM your Serial number so we can have Support check on your Product. If this is indeed not registered yet then Support will be able to help.
With the issue you are getting you will really need to contact Support so L3 experts can take a look on your NAS.
Please send in your contact details as well as I may have to endorse your issue.
Regards
Hi DarrenHeath
Welcome to the Community!
Can you PM your Serial number so we can have Support check on your Product. If this is indeed not registered yet then Support will be able to help.
With the issue you are getting you will really need to contact Support so L3 experts can take a look on your NAS.
Please send in your contact details as well as I may have to endorse your issue.
Regards
Thanks Marc,
I have managed to speak to someone at Netgear and they are surprised as this issue was suposed to have been fixed in the 6.9.4 FW update. He has passed this on to L3 to investigate and I am awaiting a response.
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