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Aspirant

Jan 20, 2017

File system broken after power cut down

Recently, there were electrical works in my building and appartment that caused a power cut down. The beep of my UPS was probably to annoying for workers so they decided to unplug the NAS that was t...

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FramerV

NETGEAR Employee Retired

Jan 22, 2017

Hi timnas,

I apologize but I think this is for phone support already. Seems to be complicated already given the things that occurred. Check if you still have support warranty via my.netgear.com; if none, you can get a per-incident support.

Regards,

timnas
Aspirant
Jan 31, 2017
FramerV wrote:

I apologize but I think this is for phone support already. Seems to be complicated already given the things that occurred. Check if you still have support warranty via my.netgear.com; if none, you can get a per-incident support.

Thank you for you suggestion.
Since it is available only 90 days, support period had ended years ago for me (2012).
I'm not ready to pay for a phone support session, so I'd better go with the factory reset option.
I will know if it is a hardware or a software failure then.
- StephenB
  Guru - Experienced User
  Jan 31, 2017
  timnas wrote:
  
  I will know if it is a hardware or a software failure then.
  
  True enough.
  
  What model is this?
  - timnas
    Aspirant
    Feb 01, 2017
    Wow, I'm sorry this info is not shown, I'm pretty sure I had to select my Readynas model in the form to start this thread.
    It is a Readynas Duo v2.
    
    PS : yes I did:
    Spoiler
    Model (Recommended - Helps the community give the best answers)