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Forum Discussion
cartermalta
Apr 10, 2017Aspirant
Files not showing from NETGEAR online
Hello all, I have recently restored my ReadyNAS104 to factory settings as I kept getting errors when I tried creating a new user. That error has gone away and have restored most of the settings b...
- Apr 13, 2017
Hello cartermalta,
It seems that files are in a home share. How about create one when you are in the admin page, then map that share on the computer that sees the files and copy the files to that share. Do not set a permission on the share, set it to Allow anonymous then test on the other computer.
Regards,
JennC
Apr 11, 2017NETGEAR Employee Retired
Hello cartermalta,
These files that you are referring to were copied to the NAS using a backup software? Can you please let us know which backup software you used?
Welcome to the community!
Regards,
cartermalta
Apr 13, 2017Aspirant
Hello JennC,
The files were on my external HDD and upon restoring to factory settings, I simply copied them back to their original places within the NAS. The odd thing is that I have managed to map the NAS as a network drive on the other 2 Windows PCs and all the files and folders are accessible but only when using the admin account. I cannot change the user permissions for my user as the files dont show up when I access the admin web page.
I hope I made this clear ^
many thanks for your assistance
Best regards
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