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Forum Discussion
cartermalta
Apr 10, 2017Aspirant
Files not showing from NETGEAR online
Hello all, I have recently restored my ReadyNAS104 to factory settings as I kept getting errors when I tried creating a new user. That error has gone away and have restored most of the settings b...
- Apr 13, 2017
Hello cartermalta,
It seems that files are in a home share. How about create one when you are in the admin page, then map that share on the computer that sees the files and copy the files to that share. Do not set a permission on the share, set it to Allow anonymous then test on the other computer.
Regards,
JennC
Apr 11, 2017NETGEAR Employee Retired
Hello cartermalta,
These files that you are referring to were copied to the NAS using a backup software? Can you please let us know which backup software you used?
Welcome to the community!
Regards,
JennC
Apr 13, 2017NETGEAR Employee Retired
Hello cartermalta,
It seems that files are in a home share. How about create one when you are in the admin page, then map that share on the computer that sees the files and copy the files to that share. Do not set a permission on the share, set it to Allow anonymous then test on the other computer.
Regards,
- JennCApr 18, 2017NETGEAR Employee Retired
Hello cartermalta,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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