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Forum Discussion

chrhei's avatar
chrhei
Luminary
Oct 10, 2015

Firmware 6.4.0 on RN10221D SMB Network Shares Continue to Randomly Disconnect

Please see the following link (Message) 16:   LINK   THX
Firmware
Performance
shares
SMB
chrhei's avatar
chrhei
Luminary
Oct 11, 2015

Hello BrianL

 

1. Have you tried restarting the SMB service of your ReadyNAS system?

I didn't tried to restart just the SMB service, instead I restarted the whole box, either with re-booting and a complete shutdown and powering up.

 

2. Does this happen during copy and paste of files between PC and the ReadyNAS share? How about in backup job? Does this happen too?

 

Yes, it happens during copy and past between my Linux clients (Ubuntu and Manjaro) but just randomly. Sometimes a file goes through, sometimes the process failes. Unfortunately I haven't set-up a backup job, just using SMB shares.

 

3. You may also want to isolate this problem by connecting your ReadyNAS directly to your PC.

Currently I'm not at home for the next couple of weeks, so nothing I can check here.

 

Regards,

BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Oct 12, 2015

Hi chrhei,

 

Thank you for answering the questions I asked. Will it be okay if we will further isolate this problem by using another file-sharing protocol? Since you are using LINUX (if you have other PC or machine), can we try NFS or FTP to see if the issue only lies with SMB and nothing on your network.

 

Looking forward to your response. 

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

  • chrhei's avatar
    chrhei
    Luminary
    Oct 12, 2015

    Hi

    As I stated already above, I can't continue testing because I'm not at home. I'll keep on reading and will provide feedback end of this month. Sorry.

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired
      Oct 12, 2015

      Hi chrhei,

       

      I am sorry. Just let us know what happens after you have tested it.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

      • chrhei's avatar
        chrhei
        Luminary
        Nov 03, 2015

        Yesterday (02nov2015) I've upgraded to 6.4.1-T21 (Beta 1) and I thought problem is solved (disconnection of SMB shares). But I was wrong. Same behavior as before. SMB shares are fine for smaller files <= 100MB, but everything else (copying files from my Linux clients to the NAS) randomly fails. I also installed the App SMB Plus and tweaked some of the settings, but with no success. After that I activated ftp for the same share and uploads work very reliable. Nevertheless, ftp is not what I want in my LAN. Regards, ...

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