NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Firmware update brick
I wish I had looked at these forums before doing the update to my Readynas. I got a prompt to update to 6.8.1 firmware when I logged into the admin console today. I applied the update and now the device won't respond to any pings. I can't find the specific details on how to do a usb recovery on this device. I am hoping all my data is still there and if I roll back the firmware it will work again.
Thanks to mdgm for all of his help! It turns out that the Readynas had no issues. A port on my netgear switched seems to have died at the exact time of the reboot to do the new firmware. Given the timing I was chasing the wrong flag.
6 Replies
Replies have been turned off for this discussion
Do you recall what firmware you were running before the update? Also, what apps (or ssh installs) were you running?
Do you have a backup of the data?
Try powering down and removing the disks (labeling by slot) and then power up again diskless. Then see if the NAS responds to ping, and if RAIDar detects the NAS with a no-disks status.
I was running 6.8.0 and went to 6.8.1 with the firmware update. The only app I had running on it was transmission bit torrent client.
I have a partal backup but not a complete backup. I currently have pulled one of the drives since I was running in Raid 1. I figured whatever I try would only possibly corrupt one disk and the other copy I could attempt a recovery through other means.
Last night I did boot the readynas up into tech support mode due to a private message. With Raidar it couldn't detect the device. After plugging a second network cable in to the other ethernet port I was able to detect it. Raidar showed the 6.8.1 firmware on there. I noticed that the main network port was pulling an invalid IP addresss.
Did you try a regular boot with only the secondary ethernet port connected?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
