Forum Discussion

Aspirant

Dec 15, 2016

firmware update doenst work

Hi actual firmware 6.1.6 every restart message will prompt: upgrade to 6.2.5 -> ok download works, restart, nothing to see. no information about problems in systemlog test with manually downl...

Firmware update fails

Installation & Upgrade

StephenB

Guru - Experienced User

Dec 15, 2016

Is your issue that the firmware updates failed? (That is the web ui still says you are running 6.1.6).

Tobias66

Aspirant

Dec 15, 2016

Yes, message FW Version 6.1.6.

Found another Thread (workaround):

Info under:
http://kb.netgear.com/29974/ReadyNAS-OS-6-RN100-RN2120-cannot-update-due-to-invalid-checksum?cid=wmt_netgear_organic
(Checksumproblem)

But this works only from FW 6.1.9. Informatiosn about older Versions and resoultion -> link is broken.

Tobias

StephenB
Guru - Experienced User
Dec 15, 2016
That article only applied to 6.4.0 upgrades.

Do you have any apps installed? Also is ssh enabled?
- mdgm-ntgr
  NETGEAR Employee Retired
  Dec 15, 2016
  It seems 6.2.5 was on the internal flash but the OS on the disks was still on 6.1.6.
  
  Your system should update to 6.5.2 when you next reboot.
  - Tobias66
    Aspirant
    Dec 15, 2016
    Hallo,
    
    Thanks a lot. -> after reboot 6.5.2 was activated. After this i take upgrade to 6.6.0 -> it works.
    
    But my first problem was "usb Device 2TB WD Mybook" could not be found.
    
    One Time Systemlog wrote:
    
    Mi Dez 14 2016 8:56:25
    System: Externes Speichergerät ist verbunden, aber das Dateisystem wird nicht erkannt.
    
    Filesystem was NTFS, Partition deleted on PC (usb connection) -> at netgear nothing works. Use antother data cable, nothing works. test USB hard drive on PC -> works fine.
    
    after download actual log files:
    
    file: usb_storage.txt
    
    *** Connected devices ***
    /dev/disk/external/3:1:WDC_WD20EZRX-00D8PB0:WD-WCC4N7HCDHKE:480:-22 -> ../../sdb
    
    file: usb_device.txt
    
    1-0:1.0
    1-1 product=My Book 1230 idProduct=1230 idVendor=1058 devnum=3 speed=480
    1-1:1.0
    2-0:1.0
    3-0:1.0
    
    but no entry under System/Overview ;-(
    
    any idea?
    
    -> want use this drive for offsite backup.