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Forum Discussion
Firmware update fails
Hello community, with certainty this topic has been chewed up and with certainty the majority of solutions have also been found. My fault, however, burns under my nails, so I want to raise it here: ...
Hello OliverMeyer,
It does that you were on the process of upgrading the firmware of the NAS from 6.2.4 to the latest version available but encountered a problem. May I ask what is the exact model of your readynas device? Do you have a back up of the data save on the NAS?
Regards,
Marty_M
NETGEAR Community Team
Hello!
Thank you for your Raply!
Tge exact model is RN10400 with feactory fw 6.0.4. There is no bachup :smileysad:
Ragards, Oliver
This is what the RAIDar says:
Hello OliverMeyer,
For RN104 you cannot upgrade from the 6.2.4 to latest firmware version you will need to do go through different firmware stops, please check read the therad here.
Regards,
Marty_M
NETGEAR Community TeamHello Marty_M!
So, i've tried to updae to 6.2.5. The boot process started from the stick successfully, the system switched off. After switching on, the system stuckin the boot process.
Regards,
Oliver
Hello OliverMeyer,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
Hello OliverMeyer,
Do you have backup of the data save on the NAS? Have you tried rebooting the NAS again and what the does the status display screen says?
Regards,
Marty_M
NETGEAR Community Team
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