Forum Discussion

Luminary

May 25, 2017

Solved

Firmware Update from 6.7.1 to 6.7.3 Has Failed

I just attempted to update the firmware from 6.7.1 to 6.7.3 and now I get the following when trying to boot. mount_block_root +1f1 all 6 drive lights are green I have tried using a paper ...

Installation & Upgrade

mdgm-ntgr
May 27, 2017
If you have updated to 6.7.3 and ran into this issue please try USB Boot Recovery with ReadyNAS OS 6.7.4 which is now available!

If you have not yet upgraded please upgrade to 6.7.4 rather than 6.7.3. If your system has already been fixed I would still suggest updating to 6.7.4 the normal way using the web admin GUI.

mdgm-ntgr

NETGEAR Employee Retired

May 25, 2017

You could try USB Boot Recovery.

McRob1
Luminary
May 25, 2017
I have tried USB boot recovery but I cannot get the the boot point where you answer any questions.

Holding the reset button and booting only gets me to the mount_block_root +1f1 message.

I don't get any option to do any kind of reset or factory reset or anything.
- mdgm-ntgr
  NETGEAR Employee Retired
  May 25, 2017
  Try USB Boot Recovery again with another USB key.
  
  Which version of Windows are you using to create the USB Boot Recovery key?
  - McRob1
    Luminary
    May 25, 2017
    I will try another USB drive with the latest firmware.
    
    I am using windows ver 10 to copy the firmware to the USB drive.