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Forum Discussion
Flashing Blue Light
I am getting a flashing blue light and have attempted to reboot but not working. How can I get this fixed
Do you know what firmware you are running on the NAS?
No I don't, how can I find out?
The firmware it shipped with should be on a label on the back, though of course you might have updated it after that.
Sorry couldn't reply earlier as I was out of action.
I look for a sticker at the back couldn't find any such sticker.
It should be there unless you removed it. It'd say either 4.1.X or 5.3.x.
Use this guide to confirm the model: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Don't just assume anything based on the labels, they are confusing - many v1 owners think they have a v2.
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