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Forum Discussion
abmcssupport
Dec 29, 2016Aspirant
RN10222D Power Light (blue) Slowly Flashing
I was working on the web console of my NAS and it reported the lastest firmware was available, once I had finished my changes I downloaded and start the upgrade, that was my biggest mistake! Knowing how long these updates take, I left the unit over night and went to access the following day, found I was unable to access my shares and then noticed the power light was flashing slowly. Turned the unit off and then back on and left for a further day, blue light still flashing!
I have since tried to access the boot menu using the reset button however this option is not available using the backup button, I have tried os reinstall and volume read, all I get is the blue flashing light. I have removed the disks and tried to gain access to the boot menu and again not available just the blue flashing light.
I have a backup of the data as I know how fragile these "Netgear business NAS" drives are, just did not want to have to complete a full reset and go through all the hassle to rebuild, any help would be much appreciated as I have run out of ideas.
Perhaps Netgear should test their firmware updates to destruction before releasing them to Joe public, as this is the second time a firmware update has upset my NAS!
Was not able to do a USB or boot menu restore, both options failed and telephone support was not able to resolve issue.
Unit was RMA'ed under warranty .
6 Replies
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- bedlam1Prodigy
No answers to your problem I am afraid, just a couple of observations mainly for the benefit of others, but hopefully someone will chime in to help you.
1. The Readynas RN10222D is not a "Netgear business NAS" as you have stated above, it is a Home Use NAS.
2. Re: your comment above "Knowing how long these updates take, I left the unit over night and went to access the following day" That shoud not have been necessary as Firmware updates, under normal conditions, usually complete in 5-15 minutes.
Sorry I can´t be of more help.
- mdgm-ntgrNETGEAR Employee Retired
Which firmware did you update from? It sounds like you may not have followed the recommended firmware update path, though the update presented by the GUI would be the recommended one. It wou only be if you were doing a manual update that you might not follow the recommended update path.
Perhaps try USB Boot Recovery with 6.6.1 Beta
- mdgm-ntgrNETGEAR Employee Retired
Any update?
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