Forum Discussion

Aspirant

Feb 28, 2017

Folder navigation and file transfer on Apple Mac extremely slow

When accessing the ReadyNAS RN104 from a 2011 MacBook Pro through Finder (whether the app itself or from inside another app's open dialog) it takes an extremely long time to populate a folder or tran...

Aspirant

Feb 28, 2017

Thanks for the response. No, the unit had an earlier version of firmware installed. I upgraded it to 6.6.0 at a later date in an attempt to resolve this issue. I will try disabling the AV service and see if that improves matters, however wouldn't one expect that to then cause the issue for all clients, regardless of OS type?

StephenB

Guru - Experienced User

Feb 28, 2017

Netgear changed AV software in 6.6.1 (last month) anyway, so I think you won't be getting AV updates anymore with 6,6.0

FWIW, there are some issues with the new package, so you might want to pass on 6.6.1 and wait for 6.7.0.

takesides
Aspirant
Feb 28, 2017
OK, so I will hold off before updating the firmware again - good to know.

Does anyone have any input on the actual issue though?

To summarize:

* the issue only occurs on Mac systems
* the issue occurs using both AFP and SMB shares
* the issue is intermittent
* the issue is not due to wifi/bandwidth issues.
- RezzZ
  Tutor
  Apr 10, 2017
  I have the exact same problem but for me the problem is always there. I believe it's since I updated to 6.6.1. It takes minutes to load a folder, but it's not only affecting my macs, it's also with my kodi (libreelec) machine trying to access my readynas.
  
  also read a topic where it was related to a bad network port on the router/switch so I guess I will start testing it with a different port first (but download speeds of 5-10MB/s don't really suggest a bad network connection..
  
  Btw, I have a readynas 6 ultra.