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Forum Discussion
willorix
Sep 09, 2016Aspirant
Folder operations failed
It seems that I have a problem with my readynas 104. Every time I refresh Shares/Shares in the Admin Page I get an errormessage: Folder operation failed. 18007020001 Success I'm concerned ...
- Jan 31, 2017
Yes, until this point where I have to change permission rights, my NAS did all I really needed and over the time I was hoping and looking for a better solution than a reset to factory defaults. But No, this seems to be the only solution. So I backed up all my data and did it.
BrianL2
Sep 14, 2016NETGEAR Employee Retired
Hi willorix,
I hope you can provide the information requested by my colleague. Could you also tell us if you will get the same behavior or error message if you will create a new share, user or make changes in the admin page?
Kind regards,
BrianL
NETGEAR Community Team
willorix
Sep 14, 2016Aspirant
Yes, I've got the same results by Firefox, Chrome and Opera.
After your request I found that there is a firmware update available that was not shown by "check for updates". So I updated now from 6.5.1 to 6.5.2 with no effect to the error message.
Creating a new share brings up the error message at both sites: Shares/Shares and Shares/Browse.
On creating a new user there is no error message.
Installing/deinstalling an app from available apps succeeded with no error.
Some other oddities: some apps can not be deactivated or removed (moddle and piwigo). readycloud cannot be activated.
Regards
- JennCSep 14, 2016NETGEAR Employee Retired
Hello Willorix,
Can you post a screenshot of what you get under Cloud? Please also check if FW update was successful.
Regards,
- willorixSep 15, 2016Aspirant
There was no error from FW update. Here are the last system logs:
Screenshot of Cloud:
- JennCSep 15, 2016NETGEAR Employee Retired
Hello Willorix,
What exactly happens when you turn on the ReadyCloud? It should prompt you for MyNetgear account details.
What is the authentication type of the NAS, by the way? This can be checked from the admin page > Accounts > Authentication.
Please register your ReadyNAS too to activate its support and hardware warranties.
Regards,
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