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Forum Discussion
Mrdavepa
Aug 12, 2015Aspirant
Forbidden You don't have permission to access /admin on this server.
I have a Readynas 2100 series with 6.24 on it.
The unit had been working, find. I opened the admin page to walk a user through ejecting a USB backup drive.
The user was on another computer and I asked them to go to https://<NasName>/admin so we could look at the same webpage. He did and logged in the network admin's login and password.
Yes it is an active directory intergrated system.
He got a message: Forbidden, you don't have permission to access /admin.
I tried to refresh my screen, I got the same message. Looks like Apache took a dump
I power cycled everything and the problem remains.
The readynas is continuing to work, the shares are there. But there is no admin page.
The solution was turn off the system power or pull its plug.
Re-apply power holding reset.
Don't worry about the lights they don't mean anything and don't change as the documentation says.
After holding the reset button for a 20 count, you should have a red light flashing, and not be able to see the system from Raidar.
Now turn off the Readynas, power button doesn't work just hit power toggle.
When it starts backup after about 15 minutes you should get admin menu back. System will be very slow, don't know the issue is there, but with out a boot menu, there isn't much you can do.
5 Replies
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- mdgm-ntgrNETGEAR Employee Retired
Do you have a backup?
- MrdavepaAspirant
I don't know that state of the backups. I have an external drive connected....
WTF is going on, the same thing has happened to a second 2120 just 12 hours later. At a different customer site.
These things are nothing but trouble. I shouldn't be buying/recommending Netgear
- MrdavepaAspirant
With the backup comment you are probably going to suggest a factory reset of a 8T system which would have to be a weekend project. But since the system's are proving to be unstable, it seems like a waste of time if they are going to fail again.
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