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rogerij's avatar
rogerij
Aspirant
Jan 06, 2017

Forgotten Password

i've forgotten bothe the admin password and thw recovery pass frase. any way of geting past this without deleting the data ?

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  • bedlam1's avatar
    bedlam1
    Prodigy
    Jan 07, 2017

    Yes there is a way

    What model NAS do you have

    Can you remember what Firmware and Version is installed

    • rogerij's avatar
      rogerij
      Aspirant
      Jan 07, 2017
      Product Model:  ReadyNASRND4000v2
      Serial Number:  2V0323E8000DE
       
      fw 5.3.11 ?  i belive raidar reports that as the fw version.
      • bedlam1's avatar
        bedlam1
        Prodigy
        Jan 07, 2017

        Ok, you need to follow the procedure to perform a OS Re-install shown on Page 17 HERE when complete it will reset your password to password

        Do not perform a Factory Default as you will lose all your data.

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