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Forum Discussion
UserHelp2016
May 06, 2016Follower
Forgotten username and Password for ReadyNas NV+ RND4000, How to reset os without losing data
Hi, Forgotten username and Password for ReadyNas NV+ RND4000. How can I reset the device with losing data. I have tried holding the front power button down for 5 seconds to reset the os, but...
mdgm-ntgr
May 06, 2016NETGEAR Employee Retired
Good point.
Pressing and holding the POWER button for about 5 seconds (first blink of disk LEDs) on the v1 would result in skipping the volume check.
StephenB
May 06, 2016Guru - Experienced User
mdgm wrote:
Pressing and holding the POWER button for about 5 seconds (first blink of disk LEDs) on the v1 would result in skipping the volume check.
On power up it skips the check. If the NAS was already powered up (and it sounds like it was) it just forcibly powers down.
Either way it won't do an OS reinstall...
- DaneAMay 10, 2016NETGEAR Employee Retired
Hi UserHelp2016,
As a follow-up, you may need to check if your RND4000 (also known as ReadyNAS NV+) is a version 1 or version 2. Check this article below as reference guide:
How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2
After you have determined whether your RND4000 is a version 1 or version 2, access this article below to click on the appropriate ReadyNAS model you have for a detailed guide on the boot menu options:
ReadyNAS & ReadyDATA: Boot Menu
Be sure to perform OS reinstall. Doing OS reinstall will not delete the data stored in your NAS. It will just reset the username and password to its default credentials. Be reminded that if you choose factory default in the boot menu options then that will wipe out all data stored in your NAS.
Regards,
DaneA
NETGEAR Community Team
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